Hotel Horizon
Hotel Horizon, Aristo Road, Manorama Rd, Thiruvananthapuram, Kerala 695014
Gumo's take
Hotel Horizon is a long-standing, well-maintained hotel in Thiruvananthapuram, known for its convenient location near the railway station and central city attractions. It offers clean, spacious rooms with attentive service, particularly from staff like Ms. Glorys Mathai, who is frequently praised for her hospitality. While the hotel has an old-world charm and is popular for business and family stays, some guests note that the food quality is inconsistent and the facilities show signs of aging. The hotel is best suited for travelers seeking a comfortable, no-frills stay with reliable service and easy access to local transportation.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 67
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff, especially Ms. Glorys Mathai, for their warm, attentive service and hospitality.
- Convenient location near Thiruvananthapuram Central Railway Station and major city attractions.
- Clean, well-maintained rooms with daily housekeeping and 24-hour checkout.
Worth knowing
- Inconsistent food quality, with complaints about taste and portions, particularly for South Indian dishes like dosa and sambar.
- Aging infrastructure and facilities, including outdated bathrooms and limited temperature control in AC units.
- Some guests report poor Wi-Fi connectivity and slow room service response times.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Restaurant
- Bar
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
Common questions
Is Hotel Horizon located near any major transportation hubs or attractions?
Yes, Hotel Horizon is conveniently located near Thiruvananthapuram Central Railway Station and major city attractions, making it easy for guests to explore the area.
What are the main strengths of the hotel's service and staff?
The hotel is highly praised for its attentive service, particularly from Ms. Glorys Mathai, who is frequently commended for her warm hospitality and helpfulness to guests.
Are there any notable limitations or issues guests should be aware of?
Yes, some guests have noted inconsistent food quality, aging infrastructure, and occasional issues with Wi-Fi connectivity and room service response times.
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