Hotel Venkateswara
Hotel Venkateswara, Aristo Rd, near New Theatre Road, Thampanoor, Thiruvananthapuram, Kerala 695014
Gumo's take
Hotel Venkateswara is a budget-friendly option near Thiruvananthapuram's railway station, catering to travelers seeking a low-key, no-frills stay. While the hotel's location and flexible check-in policies are notable, the overall experience is mixed, with frequent complaints about outdated and poorly maintained rooms and facilities. Positive reviews highlight the helpful and friendly staff, particularly individuals like Unni, Vineesh, and Ajay, who are often praised for their service. However, recurring issues with cleanliness, broken amenities, and misleading online photos have led to significant dissatisfaction among guests.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 40
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 45
What guests love
- Flexible check-in and check-out policies, especially appreciated for travelers arriving late or departing early.
- Helpful and friendly staff, particularly Unni, Vineesh, and Ajay, who are frequently mentioned in positive reviews for their service.
- Convenient location near the railway station and bus stand, making it ideal for transit or short stays.
Worth knowing
- Rooms are often described as outdated, poorly maintained, and lacking in basic amenities such as functioning ACs, TV remotes, and hot water.
- Frequent complaints about cleanliness, including unclean rooms, unhygienic conditions, and poor housekeeping.
- Misleading online photos and descriptions that do not reflect the actual condition of the rooms and facilities.
- Unresponsive or rude staff behavior reported in multiple negative reviews, particularly at the front desk and among night security personnel.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- Meeting rooms
- English
- Hindi
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
Common questions
Is Hotel Venkateswara a good option for travelers arriving late at night?
Yes, Hotel Venkateswara is a good option for travelers arriving late, as it offers flexible check-in policies, which are especially appreciated for guests with late arrivals or early departures.
What are the main concerns guests have about the hotel's condition?
Guests frequently report that the rooms are outdated and poorly maintained, with issues such as non-functional ACs, missing TV remotes, and inconsistent hot water. There are also recurring complaints about cleanliness and unhygienic conditions.
Can I expect good service from the staff at Hotel Venkateswara?
The service experience is mixed. While some staff members like Unni, Vineesh, and Ajay are praised for being helpful and friendly, others, particularly at the front desk and night security, have been reported as unresponsive or rude.
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