Hyatt Regency Trivandrum

Hyatt Regency Trivandrum, CV Raman Pillai Rd, DPI, Thycaud, Thiruvananthapuram, Kerala 695014

5-star property 4.6 · 2,244 reviews analysed
Hyatt Regency Trivandrum – photo 1
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Hyatt Regency Trivandrum – photo 4

Gumo's take

Hyatt Regency Trivandrum is a 5-star luxury hotel in Thiruvananthapuram, known for its modern design, spacious rooms, and excellent dining options like the Pan-Asian restaurant and Malabar Cafe. It is particularly praised for its attentive service, cleanliness, and family-friendly amenities such as a 24-hour room service and kid-friendly activities. Guests frequently highlight the breakfast and dinner buffets, the rooftop pool, and the fitness center with elliptical machines. While the hotel is well-located for exploring nearby temples and attractions, some guests have noted inconsistencies in food quality and service, especially in the buffet areas.

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How guests rate it

Location
87
Facilities
88
Staff & Service
93
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with many guests praising the professionalism, friendliness, and attentiveness of the team, especially at check-in and during dining.
  • High-quality breakfast and dinner buffets, particularly at the Malabar Cafe and Pan-Asian restaurant, with a wide variety of local and international dishes.
  • Well-maintained and modern facilities, including a clean and spacious pool area, a well-equipped fitness center, and a spa.

Worth knowing

  • Some guests reported inconsistencies in food quality, particularly in the buffet, with complaints about cold or underwhelming dishes and lack of freshness.
  • A few negative reviews highlighted poor communication and unresponsiveness from certain staff members, especially in the buffet and front desk areas.
  • Room size and bathroom layout were occasionally criticized as cramped or not up to 5-star expectations, particularly for first-floor rooms with limited views.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Golf
  • Tennis
  • Scuba
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Outdoor pool
  • Lifeguard
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

What are the hotel's dining highlights and are there any common complaints about the food?

The hotel is praised for its Pan-Asian restaurant and Malabar Cafe, with high-quality breakfast and dinner buffets. However, some guests have noted inconsistencies in food quality, particularly in the buffet, with complaints about cold or underwhelming dishes and lack of freshness.

Does the hotel offer family-friendly amenities and activities for kids?

Yes, the hotel is family-friendly and offers amenities such as 24-hour room service, kid-friendly activities, and babysitting services to accommodate families with children.

What are the hotel's fitness and wellness facilities?

The hotel features a free fitness center with elliptical machines, treadmills, weight machines, and free weights. It also has a spa, sauna, and a rooftop pool with a lifeguard, making it ideal for wellness-focused travelers.

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