KKM International

KKM International, near music college, Aristo, Thampanoor, Thiruvananthapuram, Kerala 695014

4.4 · 1,240 reviews analysed
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Gumo's take

KKM International in Thiruvananthapuram is a casual hotel offering simply furnished rooms, a restaurant, a coffee shop, and an outdoor pool. It is particularly noted for its warm and attentive service, with several guests praising staff members like Mercy from the Gravity Bar and Ms. Swapana for their hospitality. The hotel is well-suited for both leisure and business travelers due to its convenient location near major attractions like the Sree Padmanabhaswamy Temple and the airport. While the rooms are generally clean and spacious, some guests have reported issues with cleanliness, maintenance, and service inconsistencies.

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How guests rate it

Location
88
Facilities
75
Staff & Service
85
Room Comfort & Cleanliness
78

What guests love

  • Outstanding service from staff, with several guests specifically praising individuals like Mercy and Ms. Swapana for their professionalism and hospitality.
  • Well-maintained rooms and a clean, accessible outdoor pool, which is a rare feature in the area.
  • Convenient location near major attractions like the Sree Padmanabhaswamy Temple and the airport.

Worth knowing

  • Issues with cleanliness and maintenance, including reports of bedbugs, foul odors, and unclean linens.
  • Inconsistent service from some staff members, with complaints about rudeness, unresponsiveness, and poor communication.
  • Limited variety in breakfast and dining options, with some guests noting repetitive and spicy menu items.
  • Occasional problems with room availability and check-in delays, particularly during peak times.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Babysitting
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Housekeeping (daily)
  • Outdoor pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the key strengths of KKM International in terms of service and amenities?

KKM International is known for its outstanding service, with many guests praising staff members like Mercy and Ms. Swapana for their hospitality. The hotel also features a clean and accessible outdoor pool, which is a rare amenity in the area, and offers free breakfast, Wi-Fi, and free parking.

Are there any reported issues with cleanliness or maintenance at the hotel?

Yes, some guests have reported issues with cleanliness and maintenance, including bedbugs, foul odors, and unclean linens. These concerns are noted in the hotel's limitations, though the overall cleanliness sentiment remains positive for most guests.

How is the breakfast and dining experience at KKM International?

The breakfast buffet at KKM International is generally well-received, with a positive sentiment score of 55. However, some guests have noted that the menu can be repetitive and overly spicy. The hotel also has a restaurant and room service, which are frequently mentioned in guest reviews.

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