Lagoona Beach Resort
Lagoona Beach Resort, TC 65/3034(2, Kovalam Rd, Pachalloor, Thiruvananthapuram, Kerala 695027
Gumo's take
Lagoona Beach Resort is a scenic property in Thiruvananthapuram, known for its lush greenery, coconut trees, and proximity to a lagoon and beach accessible via boat. It is ideal for travelers seeking a tranquil, nature-oriented stay with a photogenic setting. While the location and ambiance are praised, the hotel has faced significant criticism for inconsistent service, food quality, and maintenance issues. Recent reviews suggest some improvements under new management, but many guests still report poor experiences with staff responsiveness and room conditions.
Get your personal match score
Run a live research on Lagoona Beach Resort — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 78
- Facilities
- 58
- Staff & Service
- 49
- Room Comfort & Cleanliness
- 52
What guests love
- Scenic and peaceful location with lush greenery and a lagoon view
- Well-maintained swimming pool and spacious lawns suitable for gatherings
- Recent management changes have led to improved service in some cases
Worth knowing
- Frequent complaints about poor room maintenance, including malfunctioning AC, broken fixtures, and cleanliness issues
- Slow and unresponsive staff service, with some guests reporting rudeness and lack of professionalism
- Food quality and variety are inconsistent, with many reviews citing delays and poor dining experiences
- Beach access requires a boat ride, and the beach itself is described as dirty in some reviews
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Beach access
- Kid-friendly
- Activities for kids
- Outdoor pool
- Doctor on call
- Meeting rooms
- Air conditioning
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Local shuttle
- Not accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for beach access?
The hotel is near a lagoon and beach, but access to the beach requires a boat ride. Some guests have also noted that the beach itself is described as dirty in some reviews.
How is the service quality at Lagoona Beach Resort?
Service quality has been a mixed experience. While recent management changes have led to some improvements, many guests still report slow, unresponsive, and sometimes rude service from the staff.
Are the rooms well-maintained and comfortable?
Rooms have received mixed feedback. While some guests appreciate the amenities like minibars and coffee makers, there are frequent complaints about poor maintenance, including malfunctioning AC, broken fixtures, and cleanliness issues.
People also searched for
Ridges Hotel
Thiruvananthapuram
★ 3.7 (57,100 reviews analysed)
Ridges Hotel is a budget-friendly accommodation in Thiruvananthapuram, offering basic amenities and a convenient…
Hycinth Hotels
Thiruvananthapuram
★ 4.6 (18,453 reviews analysed)
Hycinth Hotels is a luxurious and modern hotel located in the heart of Thiruvananthapuram, offering a blend of comfort…
SP Grand Days
Thiruvananthapuram
★ 4.2 (8,780 reviews analysed)
SP Grand Days is a 3.5-star hotel in Thiruvananthapuram, known for its clean and spacious rooms, excellent service, and…
Hotel Dimora Thiruvananthapuram
Thiruvananthapuram
★ 4.4 (8,618 reviews analysed)
Hotel Dimora Thiruvananthapuram is a sophisticated, mid-range hotel located in the heart of the city, opposite the…
Ariya Nivaas - A Vegetarian Hotel
Thiruvananthapuram
★ 4.2 (7,559 reviews analysed)
Ariya Nivaas - A Vegetarian Hotel is best known for its prime location near Thiruvananthapuram's central railway station…
Windsor Rajadhani
Thiruvananthapuram
★ 4.1 (6,689 reviews analysed)
Windsor Rajadhani is a mid-range hotel in Thiruvananthapuram known for its rooftop restaurant, buffet dining, and event…