Lagoona Beach Resort

Lagoona Beach Resort, TC 65/3034(2, Kovalam Rd, Pachalloor, Thiruvananthapuram, Kerala 695027

3-star property 3.9 · 987 reviews analysed
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Gumo's take

Lagoona Beach Resort in Thiruvananthapuram is a family-friendly and nature-oriented hotel with a strong focus on aesthetics and tranquility. It is known for its well-maintained outdoor pool, proximity to Samudra Beach Park, and a variety of kid-friendly activities. Guests often praise the resort's ambiance, greenery, and cleanliness, though some have raised concerns about bathroom conditions and air conditioning. It is a good choice for travelers seeking a peaceful retreat with access to local attractions.

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How guests rate it

Location
82
Facilities
74
Staff & Service
58
Room Comfort & Cleanliness
62

What guests love

  • Well-maintained outdoor pool and lush green surroundings, ideal for nature lovers and families.
  • Good ambiance and cleanliness in rooms and common areas, with some rooms featuring coffee makers and minibars.
  • Proximity to Samudra Beach Park and other local attractions, making it convenient for sightseeing.

Worth knowing

  • Issues with air conditioning and bathroom hygiene have been reported by multiple guests.
  • Service quality is inconsistent, with complaints about untrained staff and slow response times.
  • Some guests found the food to be unpalatable or unhygienic, including instances of insects in dishes.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Beach access
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Doctor on call
  • Meeting rooms
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is Lagoona Beach Resort suitable for families with children?

Yes, Lagoona Beach Resort is family-friendly and offers kid-friendly activities, making it a good choice for families. Guests have praised the overall ambiance and cleanliness, though some have noted inconsistencies in service quality.

What are the main concerns guests have about the hotel's facilities?

Some guests have reported issues with bathroom hygiene and air conditioning. Additionally, there have been complaints about inconsistent service quality and, in some cases, unhygienic or unpalatable food.

What amenities are available at Lagoona Beach Resort?

The resort offers a range of amenities including a well-maintained outdoor pool, free Wi-Fi, 24-hour front desk, restaurant, bar, room service, and proximity to Samudra Beach Park. Some rooms also feature coffee makers and minibars.

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