Pattom Royal Hotel
Pattom Royal Hotel, nr. Josco Jewellers, P.O, Pattom, Thiruvananthapuram, Kerala 695004
Gumo's take
Pattom Royal Hotel is a mid-range hotel in Thiruvananthapuram known for its strong hospitality, clean rooms, and excellent breakfast buffet. It is particularly popular for hosting family events and functions, with spacious banquet halls and well-maintained facilities. Guests frequently praise the staff for their helpfulness and friendliness, especially during events and check-ins. While the hotel has a few recurring issues with air conditioning and food service delays, the overall experience is positive, with many guests returning for repeat stays.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding service and hospitality, with many guests praising the staff's responsiveness and friendliness.
- High-quality breakfast buffet and well-maintained banquet halls, ideal for family events and gatherings.
- Clean and well-maintained rooms, with positive feedback on room service and overall comfort.
Worth knowing
- Recurring complaints about the air conditioning, with many guests reporting issues with temperature control.
- Some delays in food service and inconsistencies in food quality, particularly in the bar and restaurant.
- A few negative reviews highlight poor coordination and unprofessional behavior from certain staff members during events.
Amenities
- Wi-Fi (free)
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Accessible
- Accessible parking
- Accessible elevator
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
Common questions
Is the breakfast at Pattom Royal Hotel worth mentioning, and what do guests say about it?
Yes, the breakfast at Pattom Royal Hotel is highly praised, with guests frequently complimenting the quality and variety of the breakfast buffet. The hotel has received 140 positive reviews specifically for breakfast, with only 27 negative and 8 neutral reviews.
What are the main issues guests have reported with the hotel?
The main issues reported by guests include recurring problems with the air conditioning, with 25 negative reviews, and some delays in food service, particularly in the bar and restaurant. A few guests also noted poor coordination and unprofessional behavior from certain staff members during events.
Does the hotel have facilities suitable for hosting family events or gatherings?
Yes, Pattom Royal Hotel is well-suited for hosting family events and gatherings, with spacious and well-maintained banquet halls. It is a popular choice for such occasions, and the staff is known for being helpful and friendly during events.
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