PLANET RESIDENCY

PLANET RESIDENCY, Planet Residency, Venpalavattom, Thiruvananthapuram, Kerala 695029

4.4 · 313 reviews analysed
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Gumo's take

PLANET RESIDENCY is a budget-friendly, family-oriented hotel in Thiruvananthapuram, known for its clean and comfortable rooms, friendly service, and convenient location near major attractions like the Lulu Mall, Kochuveli Railway Station, and KIMS Hospital. Guests frequently praise the staff for their helpfulness and hospitality, and the property is particularly popular with travelers visiting for medical purposes or business. Despite a lack of luxury amenities, the hotel offers good value for money and is well-suited for short stays.

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How guests rate it

Location
90
Facilities
76
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Clean and well-maintained rooms with comfortable beds and good hygiene
  • Friendly, helpful, and professional staff who provide excellent service
  • Convenient location near major landmarks, hospitals, and transportation hubs

Worth knowing

  • Some guests reported issues with rudeness or unprofessional behavior from certain staff members, particularly at the reception
  • A few reviews mentioned minor cleanliness issues in the bathroom and room, though these are rare

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Doctor on call
  • English
  • Hindi
  • Room service
  • Front desk (24 hour)
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Local shuttle
  • Not accessible
  • Air conditioning in some rooms
  • Kitchen in some rooms

Common questions

Is the hotel suitable for families?

Yes, PLANET RESIDENCY is family-oriented and well-suited for families, with clean and comfortable rooms and friendly service that guests frequently praise.

How is the service quality at the hotel?

The service quality is generally excellent, with 89 positive reviews and only 3 negative ones. Guests often highlight the helpful and professional nature of the staff, though a few have reported issues with rudeness at the reception.

Is the hotel located near any major attractions or transportation hubs?

Yes, the hotel is conveniently located near major landmarks such as Lulu Mall, Kochuveli Railway Station, and KIMS Hospital, making it easy for guests to access transportation and local attractions.

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