UDAY SUITES - THE AIRPORT HOTEL

T.C. 34, UDAY SUITES - THE AIRPORT HOTEL, 757/3, Watts Ln, Shangumukham, Kannanthura, Thiruvananthapuram, Kerala 695007

4.4 · 6,038 reviews analysed
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Gumo's take

UDAY SUITES - THE AIRPORT HOTEL is a casual, family-friendly hotel located near Thiruvananthapuram Airport and Shankumugham Beach, offering a serene environment with an outdoor pool, Ayurvedic treatments, and a full-service restaurant. Guests consistently praise the attentive and accommodating staff, particularly Saparna and Aleesha, who are frequently highlighted for their warm hospitality. The property is known for its convenient location, excellent breakfast buffet, and Ayurveda offerings, making it ideal for travelers seeking a relaxed stay close to the airport and beach.

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How guests rate it

Location
89
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
72

What guests love

  • Exceptional staff service and hospitality, with multiple reviews highlighting the friendliness and responsiveness of staff like Saparna, Aleesha, and Mr. Sanjith.
  • Convenient location near the airport and Shankumugham Beach, with a peaceful ambiance and easy access to nearby attractions like the Sree Padmanabhaswamy Temple and Veli Lake.
  • High-quality dining experience, with positive sentiment on the restaurant and breakfast buffet, including praise for the variety and quality of food.

Worth knowing

  • Room maintenance and cleanliness issues reported in several reviews, including stained bathrooms, faulty AC units, and poor water quality.
  • Noise disturbances from events hosted at the hotel, including weddings and late-night music, which impacted guest comfort.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Air conditioning
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Fitness center
  • Spa
  • Accessible

Common questions

Is there a restaurant available at the hotel, and what do guests say about the food?

Yes, the hotel has a full-service restaurant, and guests consistently praise the dining experience, particularly the variety and quality of the food. The breakfast buffet is especially highlighted for its excellence.

What are the main issues guests have reported about the hotel rooms?

Some guests have reported room maintenance and cleanliness issues, including stained bathrooms, faulty air conditioning units, and poor water quality. These concerns are noted in several reviews.

How is the service at UDAY SUITES - THE AIRPORT HOTEL, and who are the staff members frequently praised?

The service is highly praised, with many guests highlighting the warm hospitality and responsiveness of the staff. Saparna, Aleesha, and Mr. Sanjith are frequently mentioned for their exceptional service and friendliness.

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