Super Hotel O by OYO Anayara Near Lulu Mall Formerly Timber Residency
Super Hotel O by OYO Anayara Near Lulu Mall Formerly Timber Residency, HOTEL, Plot No. 1 , NH Bypass Service Road Venpalavattom, Junction, PO, near Lulu Mall, Anayara, Thiruvananthapuram, Kerala 695029
Gumo's take
Super Hotel O by OYO Anayara Near Lulu Mall Formerly Timber Residency is a budget-friendly hotel in Thiruvananthapuram that offers clean and affordable rooms with basic amenities. While some guests praise the friendly and helpful staff and the hotel's proximity to Lulu Mall, others report significant issues with cleanliness, room conditions, and service. The hotel appears to be a mixed experience, with a notable divide between positive and negative reviews, particularly regarding hygiene and maintenance.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Clean and affordable rooms, as noted by several positive reviews.
- Friendly and helpful staff, with some guests highlighting prompt and courteous service.
- Convenient location near Lulu Mall and other points of interest in Thiruvananthapuram.
Worth knowing
- Multiple reports of unclean rooms, mold, dampness, and poor hygiene, including stained bedsheets and dusty floors.
- Issues with facilities such as non-functional TVs, lack of elevators, and unreliable water supply.
- Poor service experiences, including unresponsive or rude staff and discrepancies between advertised and actual amenities.
- Inconvenient for guests with mobility issues due to the absence of elevators and stairs to higher floors.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Kitchen in some rooms
Common questions
Is the hotel clean and hygienic?
Opinions vary; some guests praise the cleanliness, while others report issues such as mold, dampness, stained bedsheets, and dusty floors. Cleanliness has mixed reviews, with 16 positive and 9 negative sentiments.
What are the main issues with the hotel's service?
Some guests report poor service experiences, including unresponsive or rude staff and discrepancies between advertised and actual amenities. Service has 35 positive and 14 negative sentiments, indicating a notable divide in guest experiences.
Is the hotel accessible for guests with mobility issues?
The hotel is not ideal for guests with mobility issues as it lacks elevators, requiring guests to climb stairs to reach higher floors. Accessibility has only 1 positive and 7 negative sentiments.
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