Townhouse Oak Thiruvallam Lakeview Formerly Travancore Island Resort
Townhouse Oak Thiruvallam Lakeview Formerly Travancore Island Resort, Formerly Travancore Island Resort, Super Townhouse Oak Thiruvallam Lakeview, Kerala 695027
Gumo's take
Townhouse Oak Thiruvallam Lakeview Formerly Travancore Island Resort is a casual, family-friendly hotel offering a serene riverside retreat with a focus on relaxation and nature. It is known for its peaceful ambiance, outdoor pool, and proximity to local attractions like the Parasurama Swami Temple. Guests praise the friendly and helpful staff, the breakfast buffet, and the scenic views from the rooms. However, some reviews highlight issues with bathroom maintenance, inconsistent food quality, and occasional lapses in service. It suits travelers seeking a quiet getaway with basic amenities and a connection to the natural surroundings.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and attentive staff, with many guests highlighting the helpfulness of the owner, Jithu.
- Scenic riverside location with a peaceful atmosphere, ideal for relaxation and family stays.
- 24-hour room service and a restaurant with a dinner buffet, praised for its breakfast options.
Worth knowing
- Some guests reported poor bathroom hygiene and maintenance issues, including broken fixtures and unpleasant odors.
- Food quality is inconsistent, with complaints about hygiene, limited variety, and delays in service.
- Location is somewhat remote, with a narrow access road and limited nearby dining or shopping options.
- Occasional lapses in service, including unresponsive staff during check-in and issues with amenities like hot water.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking
- Local shuttle
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
Is there a restaurant or dining option available at the hotel?
Yes, the hotel has a restaurant offering a dinner buffet and 24-hour room service. Guests have praised the breakfast buffet, though some have noted inconsistent food quality and hygiene issues.
What are the main amenities available at the hotel?
The hotel offers amenities such as a 24-hour restaurant, free Wi-Fi, an outdoor pool, 24-hour front desk, full-service laundry, parking, and a local shuttle. Some rooms also have air conditioning and kitchens.
What are the common guest concerns about the hotel?
Some guests have reported issues with bathroom maintenance, including broken fixtures and unpleasant odors. There are also occasional complaints about inconsistent food quality and lapses in service, such as unresponsive staff during check-in.
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