Hotel Devi Palace Resort & Spa

Hotel Devi Palace Resort & Spa, Rampura Chouraha, Kodiyat Main Rd, Udaipur, Gourela, Rajasthan 313001

4.2 · 1,066 reviews analysed
Hotel Devi Palace Resort & Spa – photo 1
Hotel Devi Palace Resort & Spa – photo 2
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Hotel Devi Palace Resort & Spa – photo 4

Gumo's take

Hotel Devi Palace Resort & Spa is a peaceful boutique resort in Udaipur, ideal for couples, families, and travelers seeking a serene retreat with a royal ambiance. Known for its spacious, well-maintained rooms, excellent service, and proximity to the Monsoon Palace and Sajjangarh, the hotel blends traditional Rajasthani charm with modern comforts. Guests frequently praise the cleanliness, the friendly and attentive staff, and the relaxing atmosphere, especially by the pool and in the lush surroundings. The property is also highlighted for its kid-friendly amenities and affordable luxury, making it a popular choice for weddings and family gatherings.

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How guests rate it

Location
85
Facilities
82
Staff & Service
90
Room Comfort & Cleanliness
88

What guests love

  • Spacious, clean, and well-maintained rooms with views of the Aravalli Hills and Monsoon Palace
  • Exceptional staff service, with multiple guests specifically praising individuals like Mr. Jay Pareek and Ms. Ritu for their attentiveness and friendliness
  • Kid-friendly amenities, including a private swimming pool and a peaceful lawn area for relaxation and events

Worth knowing

  • Some guests reported issues with bathroom facilities, including broken showers and lack of hot water in certain rooms
  • A few negative reviews highlighted poor service behavior and unresponsiveness from certain staff members, particularly at the reception
  • Location is slightly removed from the city center, which can make transportation to and from the hotel a challenge during early mornings or evenings

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Outdoor pool
  • Adult-only pool
  • Fitness center
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel suitable for families with children?

Yes, Hotel Devi Palace Resort & Spa is kid-friendly and offers amenities such as a private swimming pool and a peaceful lawn area for relaxation and events, making it a popular choice for families.

What are the main guest concerns regarding the hotel's service?

While the majority of guests praise the service, particularly staff members like Mr. Jay Pareek and Ms. Ritu, some reviews mention poor service behavior and unresponsiveness from certain staff, especially at the reception.

How is the breakfast at the hotel?

Breakfast is highly praised by guests, with a free breakfast buffet available. It is one of the most positively reviewed aspects of the hotel, with 16 positive mentions and only 2 negative ones.

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