Hotel Palash Regency

Hotel Palash Regency, Shivaji Nagar, Opp Railway Station, near Bus Stand, Udaipur, Rajasthan 313001

4.6 · 1,762 reviews analysed
Hotel Palash Regency – photo 1
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Gumo's take

Hotel Palash Regency in Udaipur is a mid-range hotel known for its warm hospitality, clean rooms, and excellent dining options. It is particularly praised for its rooftop restaurant and pool with views of the city, making it a popular choice for families and leisure travelers. The hotel is conveniently located near the railway station and major attractions like City Palace and Jagdish Temple. While the service is generally described as prompt and friendly, especially by staff like Priya and Jitendra, some guests have reported occasional lapses in cleanliness and maintenance.

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How guests rate it

Location
85
Facilities
78
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Highly praised service, particularly by staff members like Priya and Jitendra, who are frequently mentioned for their helpfulness and professionalism.
  • Excellent food quality and dining experience, with guests highlighting the breakfast buffet and rooftop restaurant.
  • Clean and well-maintained rooms, with many reviews noting the spacious and comfortable layout.

Worth knowing

  • Some guests reported issues with cleanliness, including dirty bathrooms, unclean rooms, and outdated amenities like expired toiletries.
  • A few reviews mentioned poor maintenance of facilities, such as broken taps, non-functional geysers, and toilet leakage.
  • Occasional unresponsiveness from staff, particularly in handling guest complaints or requests, as noted in a few negative reviews.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Pool
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Microwave
  • Coffee maker
  • Minibar
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Not accessible
  • Accessible elevator
  • Private bathroom
  • Shower

Common questions

What are the hotel's key strengths in terms of service and dining?

Hotel Palash Regency is highly praised for its service, particularly by staff members like Priya and Jitendra, who are frequently mentioned for their helpfulness and professionalism. The dining experience is also a highlight, with guests especially appreciating the breakfast buffet and the rooftop restaurant for its excellent food quality and views.

Are there any reported issues with cleanliness or maintenance at the hotel?

Some guests have reported occasional lapses in cleanliness, including dirty bathrooms and unclean rooms, as well as outdated amenities like expired toiletries. There have also been a few mentions of poor maintenance, such as broken taps, non-functional geysers, and toilet leakage.

What amenities are available at Hotel Palash Regency?

The hotel offers a range of amenities including free Wi-Fi, a pool, meeting rooms, air conditioning, refrigerators, microwaves, coffee makers, minibars, a 24-hour front desk, room service, free breakfast, full-service laundry, free parking, and an airport shuttle (for an extra charge).

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