jüSTa Ssatva Resort, Udaipur

jüSTa Ssatva Resort, Udaipur, Plot No. 01 Rajasthan Housing Board, Savina, Udaipur, Rajasthan 313002

4-star property★ 4.6 · 1,630 reviews analysed
jüSTa Ssatva Resort, Udaipur – photo 1
jüSTa Ssatva Resort, Udaipur – photo 2
jüSTa Ssatva Resort, Udaipur – photo 3
jüSTa Ssatva Resort, Udaipur – photo 4

Gumo's take

jüSTa Ssatva Resort in Udaipur is a 4-star property known for its strong hospitality, vegetarian restaurant, and well-maintained rooms. Guests frequently praise the cleanliness, service, and breakfast buffet, with many highlighting the attentiveness of staff like Tina, Ayesha, and Digvijay. While the hotel is praised for its peaceful ambiance and family-friendly environment, some guests note that the location is somewhat remote and that the pool and bathroom maintenance could be improved.

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How guests rate it

Location
70
Facilities
76
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service and hospitality, with multiple guests specifically praising staff like Tina, Ayesha, and Digvijay for their attentiveness and professionalism.
  • Highly rated breakfast buffet and vegetarian restaurant, with frequent mentions of delicious food and accommodating service for dietary preferences.
  • Clean and well-maintained rooms, with many guests noting the spaciousness and comfort of the accommodations.

Worth knowing

  • Some guests reported issues with the pool area maintenance and lack of staff assistance in the pool area.
  • A few negative reviews mention poor bathroom conditions and cleanliness issues, including bed bugs in one case.
  • Location is described as somewhat remote, with limited proximity to tourist attractions unless guests have their own transportation.
  • A small number of guests noted issues with Wi-Fi speed and general service responsiveness, particularly in handling complaints.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Housekeeping
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • English
  • Hindi
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Air conditioning

Common questions

Is the hotel suitable for families, and what do guests say about the service for families?

Yes, the hotel is considered family-friendly. Guests frequently praise the service, with 31 positive mentions related to family stays and only 5 negative, indicating a generally welcoming and accommodating environment for families.

What do guests say about the breakfast and dining options at the hotel?

Guests highly praise the breakfast buffet and vegetarian restaurant, with 109 positive mentions for breakfast and 231 for dining overall. The food is described as delicious, and the service is accommodating for dietary preferences, including vegetarianism.

Are there any concerns about the cleanliness of the rooms or bathrooms?

While the rooms are generally praised for being clean and well-maintained, there are some concerns about the bathrooms. Specifically, 15 negative mentions of bathroom cleanliness were reported, including one instance of bed bugs.

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