Serenity Hill Resort Near (2Km) Fateh Sagar Lake Udaipur
Serenity Hill Resort Near (2Km) Fateh Sagar Lake Udaipur, Badi Lake Rd, opposite milestone restaurant, Udaipur, Rajasthan 313011
Gumo's take
Serenity Hill Resort is a peaceful, family-friendly retreat located near Fateh Sagar Lake in Udaipur, offering spacious and clean rooms, a well-maintained outdoor pool, and a spa. Guests consistently praise the friendly and cooperative staff, particularly individuals like Dilip Singh and Bhavesh, for their exceptional service. The resort is ideal for travelers seeking a quiet escape with access to nearby attractions like Lake Badi and the city's cultural landmarks. While the location is slightly remote, the serene ambiance and quality amenities make it a highly recommended choice for a relaxing stay.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean, and well-maintained rooms with mountain views and modern amenities like refrigerators and coffee makers.
- Highly praised staff for their friendliness, helpfulness, and professionalism, especially in handling special requests like early check-ins and pet-friendly accommodations.
- Well-maintained outdoor pool and spa, with some guests highlighting the unique 'swing pool' experience.
Worth knowing
- A few negative reviews mention cleanliness issues, including broken fixtures, foul odors, and pests like roaches in some rooms.
- Food quality and variety were occasionally criticized, with some guests noting unavailability of menu items and high prices.
- Location is on the outskirts of Udaipur, requiring a private vehicle or pre-arranged transport for easy access to the city center.
- Some guests reported poor service from certain staff members, including rude behavior and unresponsiveness to complaints.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Spa
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Horseback riding
- Outdoor pool
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker
Common questions
Is the hotel family-friendly, and what amenities are available for families?
Yes, Serenity Hill Resort is described as a family-friendly retreat. It offers spacious and clean rooms with modern amenities like refrigerators and coffee makers, as well as a well-maintained outdoor pool and a spa for relaxation.
What are the main concerns regarding cleanliness at the hotel?
A few guests reported cleanliness issues, including broken fixtures, foul odors, and the presence of pests like roaches in some rooms. However, the overall cleanliness sentiment is positive, with 50 positive and 9 negative mentions.
How is the food and dining experience at the hotel?
The dining experience is generally positive, with guests praising the restaurant and the dinner buffet. However, some reviews mention occasional unavailability of menu items, high prices, and limited variety.
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