Shakuntalam Hotels

Shakuntalam Hotels, Plot 18, Swaroop Sagar Rd, Ambavgarh, Ambamata, Udaipur, Rajasthan 313001

★ 4.3 · 200 reviews analysed
Shakuntalam Hotels – photo 1
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Gumo's take

Shakuntalam Hotels in Udaipur is a lakeside property known for its serene ambiance, exceptional hospitality, and scenic views of Swaroop Sagar Lake. Guests consistently praise the cleanliness of the rooms, the friendliness and attentiveness of the staff, and the quality of the in-house dining and nightlife. The hotel is particularly well-suited for travelers seeking a peaceful retreat with easy access to Udaipur’s major attractions like City Palace and Lake Pichola. While most reviews are overwhelmingly positive, a few guests have reported issues with room maintenance and inconsistent service during late hours.

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How guests rate it

Location
90
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional hospitality and service, with staff frequently praised for their warmth and attentiveness, including mentions of individuals like Charanjeet, Virpal, and Mr. Pawan Kapoor.
  • Scenic lake views and peaceful ambiance, with many guests highlighting the beauty of the lake-facing rooms and the overall relaxing environment.
  • High-quality dining options, including a variety of in-house restaurants like Mud House and Satan, with guests raving about the food and rooftop dining experience.

Worth knowing

  • A few guests reported issues with room cleanliness and maintenance, including infestations and malfunctioning amenities like AC and room phones.
  • Some negative reviews mention misleading room photos and a lack of transparency regarding room views and amenities.
  • Service inconsistencies during late hours, with some guests noting unresponsive staff after 7:00 PM and poor handling of complaints.
  • Parking is limited to roadside spaces, which may be inconvenient for guests.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Local shuttle
  • Accessible
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the key strengths of Shakuntalam Hotels in Udaipur?

Shakuntalam Hotels is known for exceptional hospitality and service, with staff like Charanjeet, Virpal, and Mr. Pawan Kapoor frequently praised. It also offers scenic views of Swaroop Sagar Lake and high-quality dining at in-house restaurants like Mud House and Satan.

Are there any limitations or issues reported by guests at Shakuntalam Hotels?

A few guests have reported issues with room maintenance, such as malfunctioning AC and room phones, as well as cleanliness problems. Some also noted misleading room photos and inconsistent service after 7:00 PM.

What amenities and services does Shakuntalam Hotels offer?

The hotel offers 24-hour room service, free Wi-Fi, a 24-hour front desk, a bar, multiple dining options, and scenic lake views. It also provides services like concierge, laundry, and local shuttle, with rooms featuring amenities like refrigerators, minibars, and private bathrooms.

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