Shiv Niwas Palace
Shiv Niwas Palace, Lake Pichola, The City Palace Complex, 3, City Palace Rd, Jagdish Chowk, Rao Ji Ka Hata, Udaipur, Rajasthan 313004
Gumo's take
Shiv Niwas Palace is a heritage hotel located within the City Palace complex in Udaipur, offering a royal experience with its regal ambiance and proximity to major attractions like Lake Pichola and the City Palace. Guests praise the hotel's exceptional service, particularly from staff like LaluRam Ji and Mr. Rahul, and the breathtaking views from lake-facing rooms and terraces. While the property is historic and well-maintained, some guests note that the rooms and bathrooms are dated and require renovation. The breakfast buffet and spa services are also highlighted as standout features.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 78
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service from dedicated and professional staff, including personalized attention and prompt responsiveness.
- Prime location within the City Palace complex, offering easy access to Udaipur's major attractions and a serene lakeside setting.
- High-quality breakfast buffet and dining experiences, with guests frequently praising the food and ambiance.
Worth knowing
- Rooms and bathrooms are described as outdated or in need of renovation, with some guests noting stains, broken fixtures, and a lack of modern amenities.
- Limited food variety in some dining areas and occasional issues with food quality or service, particularly in the restaurant and breakfast spread.
- Some guests reported issues with cleanliness in certain rooms and facilities, including unpleasant smells and maintenance problems.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Spa
- Hair salon
- Business center
- Air conditioning
Common questions
Is the hotel's location convenient for visiting Udaipur's main attractions?
Yes, Shiv Niwas Palace is located within the City Palace complex and is within walking distance to major attractions like Lake Pichola, the City Palace, and Zenana Mahal, making it a prime location for exploring Udaipur.
What do guests say about the hotel's service and staff?
Guests frequently praise the exceptional service at Shiv Niwas Palace, particularly highlighting the dedication and professionalism of staff members like LaluRam Ji and Mr. Rahul, who provide personalized attention and prompt responsiveness.
Are the rooms and bathrooms in good condition?
While the hotel is historic and well-maintained, some guests have noted that the rooms and bathrooms are outdated and in need of renovation, with reports of stains, broken fixtures, and a lack of modern amenities.
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