Shiv Niwas Palace

Shiv Niwas Palace, Lake Pichola, The City Palace Complex, 3, City Palace Rd, Jagdish Chowk, Rao Ji Ka Hata, Udaipur, Rajasthan 313004

★ 4.5 · 1,502 reviews analysed
Shiv Niwas Palace – photo 1
Shiv Niwas Palace – photo 2
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Shiv Niwas Palace – photo 4

Gumo's take

Shiv Niwas Palace is a heritage hotel located within the City Palace complex in Udaipur, offering a royal experience with its historical ambiance and lake views. It is ideal for travelers seeking a blend of luxury and cultural immersion, particularly those interested in architecture, history, and proximity to Udaipur's main attractions. The hotel is praised for its exceptional service, serene atmosphere, and the unique opportunity to stay in a royal palace. However, some guests note that the rooms and bathrooms are dated and may not meet modern 5-star expectations.

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How guests rate it

Location
94
Facilities
82
Staff & Service
91
Room Comfort & Cleanliness
68

What guests love

  • Exceptional service with highly praised staff like Sohanlal, LaluRam, and Rahul, who are noted for their professionalism and attentiveness.
  • Prime location within the City Palace complex, offering easy access to Udaipur's main attractions like Lake Pichola and the City Palace.
  • Impeccable ambiance and heritage charm, with guests frequently mentioning the serene courtyards, marble pool, and views of the lake.

Worth knowing

  • Rooms and bathrooms are described as outdated or in need of renovation, with some guests noting issues like broken fixtures and dated furniture.
  • Limited food variety in the breakfast buffet and restaurant, with some reviews mentioning overpriced and slow service.
  • Some rooms are located outside the second gate and are considered subpar, with complaints about cleanliness and maintenance.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Spa
  • Hair salon
  • Business center
  • Air conditioning

Common questions

Is the hotel's location convenient for visiting Udaipur's main attractions?

Yes, Shiv Niwas Palace is located within the City Palace complex and is walking distance to major attractions like Lake Pichola, the City Palace, and Zenana Mahal, making it very convenient for tourists.

What are the main issues guests have reported about the rooms and bathrooms?

Some guests have noted that the rooms and bathrooms are outdated, with issues like broken fixtures, dated furniture, and cleanliness concerns, particularly in rooms located outside the second gate of the palace.

How is the breakfast and dining experience at the hotel?

The breakfast buffet is generally well-received, though some guests have mentioned limited food variety and overpriced, slow service in the restaurant. Overall, the dining experience has a positive sentiment but with some notable criticisms.

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