The Chronicles Hotel By WSI
The Chronicles Hotel By WSI, Trident Rd, Haridas Ji Ki Magri, Shavri Colony, Udaipur, Rajasthan 313004
Gumo's take
The Chronicles Hotel By WSI is a refined boutique hotel in Udaipur known for its rooftop restaurant with panoramic city views, clean and spacious rooms, and accommodating staff. Guests frequently praise the location for its convenience to major attractions like Lake Pichola and City Palace, while the 24-hour room service and hot tub add to its appeal. The hotel is particularly popular with couples and families for its safe, comfortable, and well-maintained environment. Despite a few negative reviews about service inconsistencies and room cleanliness, the overall sentiment is overwhelmingly positive, with a 4.6/5 rating based on 581 Google reviews.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 85
- Staff & Service
- 87
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised rooftop restaurant with a dinner buffet and stunning views of Udaipur
- Clean, spacious, and well-maintained rooms with modern amenities like air conditioning and refrigerators
- Accommodating and friendly staff, with several guests specifically mentioning helpful front desk personnel like Saqlain and Junaid
Worth knowing
- A few guests reported issues with room cleanliness, including dirty bed sheets and unaddressed maintenance problems like broken locks and malfunctioning fridges
- Some reviews noted that the food quality and variety, particularly for dinner, were below expectations
- A small number of guests experienced poor service from the front office and housekeeping staff, including unresponsiveness and unprofessional behavior
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- English
- German
- Hindi
- Italian
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Nightclub
- Boutique shopping
- Kid-friendly
- Activities for kids
- Hot tub
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's rooftop restaurant a popular feature, and what do guests say about it?
Yes, the rooftop restaurant is a highly praised feature of The Chronicles Hotel By WSI. Guests frequently mention its panoramic views of Udaipur and the dinner buffet, which contributes to the hotel's positive dining sentiment with 77 positive reviews.
How is the hotel's service quality based on guest reviews?
The hotel's service is largely praised, with 220 positive reviews, though there are 19 negative reviews noting occasional inconsistencies. Many guests specifically mention helpful front desk staff like Saqlain and Junaid, and the 24-hour front desk service is available for convenience.
What do guests say about the cleanliness of the rooms?
While the hotel is generally praised for being clean and well-maintained, a small number of guests (8 negative reviews) have reported issues such as dirty bed sheets and unaddressed maintenance problems like broken locks and malfunctioning fridges.
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