Le Mars Hotel

Le Mars Hotel, Dhar Rd, near DC Office, Barrian, Udhampur, Ladan, Jammu and Kashmir 182101

3.7 · 366 reviews analysed
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Gumo's take

Le Mars Hotel in Udhampur is a budget-friendly option with a 3.7/5 aggregate rating, known for its decent food and location on the main Srinagar highway. It is often praised for its staff hospitality and cleanliness, particularly by those who have had positive interactions with individuals like manager Pavan. However, the hotel has notable issues with room size, hygiene, and service consistency, with several guests reporting unclean rooms, broken facilities, and poor maintenance. It may suit travelers who prioritize location and food over luxury and are willing to tolerate some inconsistencies.

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How guests rate it

Location
75
Facilities
58
Staff & Service
68
Room Comfort & Cleanliness
52

What guests love

  • Friendly and attentive staff, particularly praised for their hospitality and responsiveness.
  • Good food quality and variety, with several reviews highlighting the restaurant as a highlight.
  • Strategic location on the main Srinagar highway, making it convenient for travelers passing through.

Worth knowing

  • Rooms are often described as small, unclean, and poorly maintained, with reports of bad odors, broken fixtures, and cockroach infestations.
  • Service is inconsistent, with complaints about slow service, unresponsive staff, and poor communication.
  • Facilities like AC, TV, and water supply are unreliable, with some guests reporting outages or non-functioning equipment.
  • Hygiene and cleanliness issues in both rooms and bathrooms are frequently mentioned in negative reviews.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Pet-friendly
  • Restaurant
  • Room service
  • Breakfast (free)
  • Air conditioning

Common questions

What are the key strengths of Le Mars Hotel in Udhampur?

Le Mars Hotel is praised for its friendly and attentive staff, particularly noted for their hospitality and responsiveness. The hotel also offers good food quality and variety, with the restaurant being a highlight for many guests. Additionally, it has a strategic location on the main Srinagar highway, making it convenient for travelers passing through.

What are the main issues reported by guests at Le Mars Hotel?

Guests have reported several issues, including small, unclean, and poorly maintained rooms with problems like bad odors, broken fixtures, and cockroach infestations. There are also complaints about inconsistent service, slow response times, and unreliable facilities such as AC, TV, and water supply.

Is Le Mars Hotel suitable for travelers looking for luxury and consistent service?

No, Le Mars Hotel may not be suitable for travelers seeking luxury or consistent service. It is more appropriate for those who prioritize location and food over high-end amenities and are willing to tolerate some inconsistencies in room quality and service.

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