SAMRAT HOTEL & RESTAURANT
SAMRAT HOTEL & RESTAURANT, Court Road, near DC OFFICE, Shiv Nagar, Udhampur, Ladan, Jammu and Kashmir 182101
Gumo's take
SAMRAT HOTEL & RESTAURANT in Udhampur is primarily known for its restaurant, which is frequently praised for serving flavorful and generous portions of North Indian and non-vegetarian dishes. While the hotel is described as old and in need of upgrades, many guests appreciate its central location and the overall value for money. The hotel is best suited for travelers seeking decent food and basic accommodation, though mixed reviews highlight inconsistencies in service and infrastructure.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 62
What guests love
- Praised for its restaurant, particularly for its butter chicken and non-vegetarian dishes, which are described as flavorful and generous in portion.
- Central location in Udhampur, making it convenient for travelers.
- Rooms are described as clean and well-maintained, with some guests noting a cozy and quiet ambiance.
Worth knowing
- Service is frequently criticized as slow, unresponsive, and unprofessional, with complaints about staff behavior and lack of attention to customer needs.
- Rooms and infrastructure are described as outdated and in need of modernization, with some guests noting issues like lack of AC and poor Wi-Fi.
- Parking is limited and often cited as a major inconvenience for guests.
Amenities
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Parking (free)
- Self parking
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Room service (24 hour)
- Bicycle rental (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Social hour
- Wake up calls
- Housekeeping (daily)
- Massage
- Hair salon
- Doctor on call
- Meeting rooms
- English
- Hindi
- Air conditioning in some rooms
- Coffee maker
Common questions
What kind of food does the hotel's restaurant serve?
The hotel's restaurant is known for serving flavorful and generous portions of North Indian and non-vegetarian dishes, with particular praise for its butter chicken.
Is the hotel suitable for travelers looking for modern amenities?
The hotel is described as old and in need of upgrades, with outdated infrastructure and some rooms lacking AC and reliable Wi-Fi, so it may not be ideal for travelers seeking modern amenities.
What are the main complaints about the hotel's service?
Guests frequently criticize the service as slow, unresponsive, and unprofessional, with complaints about staff behavior and lack of attention to customer needs.
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