FabExpress Soni Palace

FabExpress Soni Palace, 7, Dewas Rd, Azad Nagar, Rishi Nagar, Ujjain, Madhya Pradesh 456010

4.0 · 85 reviews analysed
FabExpress Soni Palace – photo 1
FabExpress Soni Palace – photo 2
FabExpress Soni Palace – photo 3
FabExpress Soni Palace – photo 4

Gumo's take

FabExpress Soni Palace in Ujjain is a budget accommodation option that offers basic amenities like free breakfast, Wi-Fi, and kitchenettes in some rooms. However, it is frequently criticized for poor hygiene, lack of essential facilities, and unresponsive staff. The hotel is marketed as a 'FabHotel' but many guests feel it does not meet even basic hospitality standards. Despite its proximity to major religious sites like the Mahakaleshwar Jyotirlinga Temple, the overall experience is marred by cleanliness issues, unavailability of promised amenities, and a lack of professional service. It appears to be more suitable for budget travelers with low expectations, but not for families or those seeking comfort.

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How guests rate it

Location
60
Facilities
30
Staff & Service
25
Room Comfort & Cleanliness
35

What guests love

  • Proximity to major religious sites like the Mahakaleshwar Jyotirlinga Temple and other temples in Ujjain
  • Availability of basic amenities like free breakfast and Wi-Fi

Worth knowing

  • Poor hygiene and unclean rooms, with reports of unhygienic linens, bed bugs, and mosquitoes
  • Lack of essential facilities like hot water, geyser, kettle, and proper drinking water
  • Unresponsive and unprofessional staff, with complaints of rudeness and refusal to address guest concerns
  • Misleading online images and descriptions that do not reflect the actual conditions of the hotel

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Pool
  • Air-conditioned
  • Laundry service
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Fitness centre

Common questions

Is the hotel clean and well-maintained?

No, the hotel is frequently criticized for poor hygiene, with reports of unclean rooms, unhygienic linens, bed bugs, and mosquitoes.

Does the hotel provide hot water and essential facilities like a geyser or kettle?

No, there are reports of a lack of essential facilities such as hot water, geyser, and kettle in the rooms.

How close is the hotel to major religious sites in Ujjain?

The hotel is close to major religious sites, with the Mahakaleshwar Jyotirlinga Temple and other temples nearby, making it convenient for religious travelers.

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