Hotel Vilaasitaa Inn
Hotel Vilaasitaa Inn, 1/24, Yantra Mahal Marg, near Kavelu Karkhana, Keshav Nagar, Ujjain, Madhya Pradesh 456010
Gumo's take
Hotel Vilaasitaa Inn in Ujjain is a modest property that offers a mix of positive and negative guest experiences. While some guests praise the cleanliness of the rooms, the helpful and friendly staff, and the convenient location near temples and the railway station, others report significant issues with hygiene, management behavior, and lack of basic amenities. The hotel is particularly noted for its staff member Sandeep, who is frequently highlighted for his kindness and assistance. However, recurring complaints about dirty rooms, poor maintenance, and unresponsive management suggest that the hotel's performance is inconsistent.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Helpful and friendly staff, particularly Sandeep, who is praised for his hospitality and responsiveness.
- Clean and comfortable rooms, with some guests noting the spaciousness and good maintenance.
- Convenient location near major temples and the railway station, making it accessible for travelers.
Worth knowing
- Recurring complaints about unclean rooms, including dirty bathrooms, stained bed sheets, and unpleasant odors.
- Poor management and unresponsive staff in some cases, including instances of canceled bookings not being honored and rude behavior.
- Lack of basic amenities such as lifts, almirahs, and in-room telephones, which some guests found inconvenient.
- Issues with maintenance and upkeep, including small bathrooms, metallic-tasting water, and poor overall property condition in some areas.
Amenities
- Wi-Fi (free)
- NFC mobile payments
- Cash
- Checks
- Hot tub
- Pet-friendly (extra charge)
- Air conditioning
- Room service
- Front desk (24 hour)
- Full-service laundry
- Housekeeping
- Parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- English
- Hindi
Common questions
Is the hotel clean and well-maintained?
Opinions vary regarding cleanliness. Some guests praise the clean and comfortable rooms, while others report recurring issues with unclean rooms, including dirty bathrooms, stained bed sheets, and unpleasant odors.
What are the main positive aspects of staying at Hotel Vilaasitaa Inn?
The hotel is praised for its helpful and friendly staff, particularly Sandeep, who is noted for his kindness and responsiveness. Additionally, the rooms are described as clean and comfortable by some guests, and the location is convenient, being near major temples and the railway station.
Are there any notable issues or limitations I should be aware of before booking?
Yes, there are several reported limitations, including recurring complaints about poor hygiene, unresponsive management, and lack of basic amenities such as lifts, almirahs, and in-room telephones. Some guests also mentioned issues with maintenance and the overall condition of the property.
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