Fortune Inn Promenade, Vadodara - Member ITC hotels' group

Fortune Inn Promenade, Vadodara - Member ITC hotels' group, Near, Akota - Mujmahuda Rd, Pratham Avenue, Akota, Vadodara, Gujarat 390007

4.4 · 2,943 reviews analysed
Fortune Inn Promenade, Vadodara - Member ITC hotels' group – photo 1
Fortune Inn Promenade, Vadodara - Member ITC hotels' group – photo 2
Fortune Inn Promenade, Vadodara - Member ITC hotels' group – photo 3
Fortune Inn Promenade, Vadodara - Member ITC hotels' group – photo 4

Gumo's take

Fortune Inn Promenade, Vadodara is a high-end hotel known for its exceptional service, spacious and clean rooms, and excellent dining options. Guests frequently praise the attentive and courteous staff, particularly at the front desk and housekeeping, as well as the quality and variety of the buffet. The hotel is ideal for both business and leisure travelers, offering a refined atmosphere with views of Laxmi Vilas Palace and proximity to key attractions like Kirti Mandir. Its fitness center and family-friendly amenities make it a versatile choice for a wide range of guests.

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How guests rate it

Location
86
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Outstanding service from staff, particularly at the front desk and housekeeping, with many guests specifically mentioning names like Dhanashree, Jay Singh, and Mita for their professionalism and attentiveness.
  • High-quality dining and breakfast buffet, with frequent praise for the variety, taste, and presentation of food, including mentions of 'One Plate Wonder' and 'Smörgåsbord'.
  • Clean, spacious, and well-maintained rooms with modern amenities, as noted in multiple reviews highlighting the comfort and attention to detail in housekeeping.

Worth knowing

  • A few guests mentioned issues with room size and layout, noting that some rooms felt less spacious than expected.
  • One guest reported a negative dining experience due to overly spicy food leading to health discomfort, indicating a need for better customization or communication of spice levels.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Fitness center
  • Accessible
  • Air conditioning

Common questions

What do guests say about the service at Fortune Inn Promenade?

Guests frequently praise the exceptional service at the hotel, particularly the attentiveness and professionalism of the front desk and housekeeping staff. Specific staff members like Dhanashree, Jay Singh, and Mita are often mentioned for their courteous and helpful service.

Is the breakfast buffet at the hotel well-regarded?

Yes, the breakfast buffet is highly praised by guests for its variety, taste, and presentation. It is frequently highlighted in reviews, with specific mentions of the 'One Plate Wonder' and 'Smörgåsbord' options.

Does the hotel have a fitness center?

Yes, the hotel has a fitness center, which is a notable feature as it is one of the few hotels in the area with this amenity. Guests have mentioned it in their reviews, though the sentiment is mixed with 6 positive and 6 negative mentions.

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