Cliff Inn

Cliff Inn, Vattappathal, Vagamon, Kerala 685503

4.4 · 566 reviews analysed
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Gumo's take

Cliff Inn in Vagamon is a hilltop resort known for its serene, scenic location amidst tea plantations and its peaceful, nature-focused ambiance. It is particularly suited for travelers seeking a quiet retreat or a weekend getaway with family and friends. While the property offers stunning views and a tranquil setting, guest experiences are mixed due to inconsistent service and maintenance issues. Positive reviews highlight the cleanliness of rooms and the beauty of the surroundings, while negative feedback often centers on poor staff responsiveness, lack of in-house kitchen facilities, and subpar room cleanliness during stays.

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How guests rate it

Location
88
Facilities
65
Staff & Service
58
Room Comfort & Cleanliness
62

What guests love

  • Stunning hilltop location with lush greenery and tea estate views, ideal for relaxation and nature lovers.
  • Clean and well-maintained rooms with some spacious options and balcony access for scenic views.

Worth knowing

  • Inconsistent staff service and poor responsiveness, with multiple reports of overworked and unprofessional staff.
  • Lack of in-house kitchen facilities, forcing guests to rely on external food sources, which some found unsatisfactory.
  • Issues with room cleanliness and maintenance, including uncleaned rooms and malfunctioning amenities like heaters and TVs.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Breakfast (free)
  • Kid-friendly
  • Pool

Common questions

What are the main attractions or features of Cliff Inn in Vagamon?

Cliff Inn is a hilltop resort known for its serene, scenic location amidst tea plantations and its peaceful, nature-focused ambiance. It offers stunning views of lush greenery and tea estates, making it ideal for relaxation and nature lovers.

What are the common guest complaints about Cliff Inn?

Guests have reported inconsistent service and poor staff responsiveness, along with issues like uncleaned rooms and malfunctioning amenities such as heaters and TVs. Additionally, the lack of an in-house kitchen has been a point of dissatisfaction for some visitors.

Are the rooms at Cliff Inn clean and well-maintained?

Opinions are mixed. While some guests praise the cleanliness and well-maintained rooms with balcony access for scenic views, others have reported subpar cleanliness and maintenance issues during their stays.

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