The Grasmere Resorts
The Grasmere Resorts, Mathai Para P.o., Kuvalettam, Vagamon, Kerala 685503
Gumo's take
The Grasmere Resorts in Vagamon is a 3-star property known for its scenic hilltop location, infinity pool with tea garden views, and family-friendly amenities like a trampoline and kids' play area. It appeals to nature lovers, families, and couples seeking a peaceful retreat. While the hotel is praised for its ambiance and service, recurring issues with cleanliness, room maintenance, and food quality are noted in reviews. Guests highlight the hotel's remote, serene setting and the staff's attentiveness, but some express disappointment with the lack of modern amenities and inconsistent upkeep.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 68
What guests love
- Scenic hilltop location with tea garden and valley views, especially from the infinity pool and balconies.
- Family-friendly features like trampolines, a kids' play area, and a campfire for guests.
- Responsive and friendly staff, with several reviews praising the hospitality and helpfulness of the team.
Worth knowing
- Recurring complaints about poor room maintenance, including torn bed sheets, stained walls, and malfunctioning appliances like AC and lights.
- Issues with cleanliness, particularly in bathrooms and common areas, with reports of mold, dirt, and unhygienic conditions.
- Food quality and variety are inconsistent, with some guests citing overpriced, limited, or poorly prepared meals.
- The swimming pool is frequently criticized for poor maintenance, with cloudy or green water and hygiene concerns.
Amenities
- Spa
- Pool
- Breakfast
- Wi-Fi
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Wading pool
- No hot tub
- No fitness center
- Massage
- Doctor on call
- Business center
- Meeting rooms
- No pets
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast buffet
- Front desk
- Baggage storage
- Full-service laundry
Common questions
Is The Grasmere Resorts family-friendly, and what amenities are available for children?
Yes, The Grasmere Resorts is family-friendly and offers amenities like a trampoline, kids' play area, and a campfire for guests. These features are frequently mentioned in guest reviews and are designed to cater to families with children.
What are the main issues guests have reported about the hotel?
Guests have reported recurring issues with cleanliness, room maintenance, and food quality. Problems include torn bed sheets, stained walls, malfunctioning appliances, and unhygienic conditions in bathrooms and common areas.
Does the hotel have a restaurant, and what are the dining options?
Yes, The Grasmere Resorts has a restaurant with table service and offers a buffet dinner. However, reviews note that food quality and variety can be inconsistent, with some guests finding the meals overpriced or poorly prepared.
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