Pinnacle Hotel Harbourfront
Pinnacle Hotel Harbourfront, 1133 W Hastings St, Vancouver, BC V6E 3T3, Canada
Gumo's take
Pinnacle Hotel Harbourfront is a mid-range hotel in downtown Vancouver known for its waterfront views, proximity to attractions like Canada Place and Stanley Park, and a welcoming atmosphere. While the property is somewhat dated and has received mixed feedback on room maintenance and amenities, guests consistently praise the friendly and professional staff, the location, and the hotel's upscale bistro and pool. It is particularly well-suited for travelers seeking a convenient base for exploring the waterfront and nearby transit options.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and professional staff, with many guests highlighting exceptional service and helpfulness at the front desk and in dining areas.
- Excellent location, within walking distance to Canada Place, Stanley Park, and public transit, making it ideal for both tourists and business travelers.
- Well-maintained pool and gym, with some guests noting the pool's waterfront views and the gym's size and equipment.
Worth knowing
- Rooms are described as outdated or in need of renovation, with complaints about old furniture, carpets, and ceilings.
- Issues with room cleanliness and maintenance, including reports of dirty bathrooms, bad smells, and malfunctioning facilities like hot tub jets and air conditioning.
- Some guests found the beds uncomfortable or too soft, and there were complaints about noise from construction or neighboring rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Elevator
- Gift shop
- Housekeeping
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Restaurant
- Bar
- Table service
- Breakfast (extra charge)
- Vending machines
- Bicycle rental (extra charge)
- Kid-friendly
- Pool
- Indoor pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
Common questions
Is the hotel's location convenient for exploring downtown Vancouver and nearby attractions?
Yes, Pinnacle Hotel Harbourfront is located in downtown Vancouver, within walking distance to Canada Place, Stanley Park, and public transit, making it ideal for both tourists and business travelers.
What are the key amenities available at the hotel?
The hotel offers amenities such as a 24-hour front desk, free Wi-Fi, a restaurant and bar, a well-maintained pool and gym, parking (with extra charge), and accessibility features like elevators and accessible parking.
Are there any common complaints about the hotel rooms?
Yes, some guests have reported that the rooms are outdated and in need of renovation, with issues like old furniture, carpets, and ceilings. There have also been complaints about room cleanliness, noise, and uncomfortable beds.
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