Dwivedi Hotels Sri Omkar Palace

Dwivedi Hotels Sri Omkar Palace, D22/10 Bengali Tola Road Near Chausatthi Temple Bengali Tola, Chausatthi Ghat, Uttar Pradesh 221001

4.3 · 513 reviews analysed
Dwivedi Hotels Sri Omkar Palace – photo 1
Dwivedi Hotels Sri Omkar Palace – photo 2
Dwivedi Hotels Sri Omkar Palace – photo 3
Dwivedi Hotels Sri Omkar Palace – photo 4

Gumo's take

Dwivedi Hotels Sri Omkar Palace is a family-run hotel in Varanasi offering a traditional, immersive experience with a prime location near the Ganges. It is known for its warm, personalized service and proximity to key ghats like Dashashwamedh and Chousatti. While the rooms and facilities are modest and some guests report cleanliness issues, the hotel is praised for its staff, breakfast, and the serene river views from select rooms. Ideal for travelers seeking an authentic Varanasi experience and those who prioritize location over luxury.

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How guests rate it

Location
94
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
68

What guests love

  • Outstanding staff service, with many guests praising the helpfulness and attentiveness of the team, including specific mentions of Sanjay, Niraj, and Nandu.
  • Prime location near the Ganges and major ghats, with many guests highlighting the convenience and the serene river views from select rooms.
  • Complimentary breakfast with positive sentiment, described as fresh and delicious in multiple reviews.

Worth knowing

  • Some rooms lack windows or have poor ventilation, and cleanliness issues (e.g., moldy linens, unclean floors) are reported in several negative reviews.
  • Accessibility is a challenge due to the hotel's location in narrow, winding lanes, requiring a 5-15 minute walk from the main road, which can be difficult for elderly or mobility-impaired guests.
  • Facilities like Wi-Fi and air conditioning are reported to be inconsistent or subpar in some reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Doctor on call
  • Private bathroom

Common questions

Is the hotel located near the Ganges and major ghats in Varanasi?

Yes, Dwivedi Hotels Sri Omkar Palace is located near the Ganges and major ghats like Dashashwamedh and Chousatti, with many guests praising its prime location and the convenience it offers for exploring the area.

What is the general guest sentiment about the hotel's service and staff?

Guests have overwhelmingly positive sentiment about the hotel's service, with 166 positive mentions and only 9 negative. Many specifically praise the helpfulness and attentiveness of the staff, including Sanjay, Niraj, and Nandu.

Are there any reported issues with the hotel's cleanliness or room conditions?

Yes, some guests have reported cleanliness issues such as moldy linens and unclean floors. Additionally, a few rooms lack windows or have poor ventilation, though overall room sentiment is still largely positive with 54 positive mentions compared to 8 negative.

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