Hotel De Costa Palace
Sunbeam womens school, Central Jail Rd, Sikraul, Chotta Chuppepur, Varanasi, Uttar Pradesh 221002, India
Gumo's take
Hotel De Costa Palace is a 5-star hotel in Varanasi, offering spacious and well-maintained rooms with modern amenities, free breakfast, and 24-hour room service. It is best suited for travelers seeking a comfortable and convenient stay, with easy access to major attractions like Dasaswamedh Ghat and the Burning Ghat. The hotel is praised for its cleanliness, good food, and some complimentary services like pick and drop. However, guest experiences with the front desk staff have been mixed, with reports of unprofessional behavior in some cases.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 85
What guests love
- Spacious and well-maintained rooms with modern amenities and clean bathrooms
- Complimentary pick and drop service available
- Good location within walking distance to major ghats and cultural sites
- Free breakfast with vegetarian options and customized food available
Worth knowing
- Inconsistent and unprofessional behavior reported from front desk staff
- Issues with cleanliness in some rooms and lack of communication about maintenance problems (e.g., hot water outages)
- Some guests reported being charged for basic cutlery, which is unusual for a hotel of this standard
Amenities
- Free breakfast
- Wi-Fi
- Parking
- Pool
- Air conditioning
- Room service
- Kitchen in some rooms
- Full-service laundry
Common questions
Does Hotel De Costa Palace offer free breakfast?
Yes, Hotel De Costa Palace offers free breakfast with vegetarian options and customized food available.
Is there a complimentary pick and drop service available at the hotel?
Yes, the hotel provides complimentary pick and drop service for guests.
What are some common guest concerns about the hotel?
Some guests have reported inconsistent and unprofessional behavior from front desk staff, as well as issues with cleanliness in certain rooms and unexpected charges for basic cutlery.
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