Hotel Heritage Divine
Hotel Heritage Divine, N 10/79 H3, RK Puram, New Colony Kakarmatta, Sundarpur, Manduwadih, Varanasi, Uttar Pradesh 221005
Gumo's take
Hotel Heritage Divine in Varanasi is known for its budget-friendly, clean accommodations and warm hospitality, particularly praised for its attentive staff and outdoor plunge pool. It appeals to travelers seeking a comfortable and peaceful stay, especially families and pilgrims. While the hotel's location is somewhat secluded and narrow, many guests appreciate the tranquility and proximity to the city center. The hotel is often highlighted for its friendly service and good food, though some guests have noted inconsistencies in room size and cleanliness.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff service, with many reviews highlighting the professionalism and helpfulness of individuals like Abhinav Singh, Ritik Upadhyay, and Mr. Maruti Nandan.
- Clean and well-maintained rooms with modern amenities, including smart TVs and good Wi-Fi, as noted in multiple positive reviews.
- Positive dining experience with several reviews mentioning the quality and taste of food, particularly the vegetarian options.
Worth knowing
- Location is a drawback for some guests due to its placement in a narrow lane, making access difficult and less convenient for cars.
- Room sizes are inconsistent, with some guests reporting cramped or small rooms that do not match online descriptions.
- Issues with room cleanliness and maintenance were reported in a few negative reviews, including problems with water supply and hygiene.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel suitable for families?
Yes, Hotel Heritage Divine is considered suitable for families due to its clean accommodations, warm hospitality, and peaceful environment, which many guests appreciate.
What are the main drawbacks of the hotel?
The main drawbacks include its secluded location in a narrow lane, which can be inconvenient for car access, and occasional inconsistencies in room size and cleanliness as reported by some guests.
What do guests say about the staff and service at the hotel?
Guests highly praise the staff for their professionalism and helpfulness, with specific mentions of individuals like Abhinav Singh, Ritik Upadhyay, and Mr. Maruti Nandan, who are noted for their excellent service.
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