Hotel Heritage Divine

Hotel Heritage Divine, N 10/79 H3, RK Puram, New Colony Kakarmatta, Sundarpur, Manduwadih, Varanasi, Uttar Pradesh 221005

★ 4.3 · 524 reviews analysed
Hotel Heritage Divine – photo 1
Hotel Heritage Divine – photo 2
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Hotel Heritage Divine – photo 4

Gumo's take

Hotel Heritage Divine in Varanasi is a budget-friendly, family-oriented hotel known for its warm hospitality, clean rooms, and excellent service. Guests frequently praise the staff for being polite and helpful, particularly individuals like Shikha, Sajan, and Ritik, who are often highlighted for their exceptional support. The hotel features a small but well-maintained outdoor pool with a lifeguard, making it a rare and appealing option in the area. While the location is somewhat off the main road and can be challenging to find, the property offers a peaceful and comfortable atmosphere, ideal for travelers seeking a relaxed stay in proximity to Varanasi’s cultural landmarks.

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How guests rate it

Location
65
Facilities
76
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Highly praised staff, particularly Shikha and Sajan, for their courteous and attentive service
  • Clean and well-maintained rooms with modern amenities like Wi-Fi and smart TVs
  • One of the few hotels in the area with an outdoor pool, which is well-maintained and has a lifeguard

Worth knowing

  • Location is in a narrow, residential lane, making it difficult to find and access, especially for those unfamiliar with the area
  • Some guests reported issues with bathroom design and cleanliness, including high basins and commodes and occasional uncleanliness
  • A few negative reviews mention misleading photos and problems with amenities like non-functional air conditioning and poor internet in certain areas

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Does the hotel have a pool, and is it safe to use?

Yes, Hotel Heritage Divine has a small but well-maintained outdoor pool with a lifeguard on duty, making it a safe and appealing feature, especially since it is one of the few hotels in the area with a pool.

How is the service at Hotel Heritage Divine?

The service is highly praised, with guests frequently commending the staff, especially individuals like Shikha and Sajan, for being polite, courteous, and attentive, as reflected in the strong positive sentiment for service.

Is the hotel easy to find, and how is its location?

The hotel is located in a narrow, residential lane, which can make it somewhat challenging to find and access, especially for those unfamiliar with the area, though it offers a peaceful atmosphere and is within a 14-minute drive to the Sankat Mochan Hanuman Temple.

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