Hotel Plaza Inn
S 21, Hotel Plaza Inn, 116 H, Parade Kothi Rd, Pared Kothi, Vijay Nagar Colony, Varanasi cantonment, Varanasi, Uttar Pradesh 221002
Gumo's take
Hotel Plaza Inn in Varanasi is a budget-friendly option near the railway station, often chosen for its convenient location. However, it is frequently criticized for poor maintenance, unclean rooms, and subpar service. Guests report issues like broken locks, malfunctioning ACs, lack of hot water, and unprofessional staff. Despite its proximity to key transport hubs, the hotel struggles to deliver a satisfactory stay due to recurring problems with cleanliness and amenities.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 38
- Staff & Service
- 41
- Room Comfort & Cleanliness
- 32
What guests love
- Very close to Varanasi Railway Station, making it convenient for travelers with early departures or arrivals.
Worth knowing
- Rooms are frequently reported as unclean, with issues like cockroaches, mosquitoes, and unhygienic conditions.
- Hot water is inconsistently available, and geyser facilities are often absent or non-functional.
- Staff are described as unprofessional, unresponsive, and indifferent to guest complaints.
- ACs and other in-room amenities often malfunction, and repairs are slow or nonexistent.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Transfer
- Local shuttle
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Air conditioning
Common questions
Is Hotel Plaza Inn a good choice for travelers needing to catch early trains from Varanasi Railway Station?
Yes, Hotel Plaza Inn is a convenient option for travelers with early departures or arrivals as it is located very close to Varanasi Railway Station.
What are the main issues guests report with the hotel's rooms and amenities?
Guests frequently report unclean rooms with cockroaches and mosquitoes, malfunctioning ACs, lack of hot water, and poor maintenance of in-room amenities like locks and geysers.
How would you describe the service and responsiveness of the hotel staff?
The staff at Hotel Plaza Inn are often described as unprofessional, unresponsive, and indifferent to guest complaints, which can affect the overall stay experience.
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