Om Vilas Benares - Luxury Hotel Resort in Varanasi

Om Vilas Benares - Luxury Hotel Resort in Varanasi, off Varanasi Ring Road, Christ Nagar, Varanasi, Uttar Pradesh 221002

4.3 · 3,453 reviews analysed
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 1
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 2
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 3
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 4

Gumo's take

Om Vilas Benares is a luxury resort in Varanasi known for its spacious, well-maintained cottages and tents, lush green surroundings, and proximity to major attractions like the Kashi Vishwanath Temple. It is popular for weddings, family stays, and corporate events, with many guests praising the warm hospitality and professional service from staff like Kumud and Ritika. However, recurring complaints about noise from parties, poor bathroom hygiene, and inconsistent food and service quality suggest a mixed guest experience.

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How guests rate it

Location
70
Facilities
68
Staff & Service
75
Room Comfort & Cleanliness
72

What guests love

  • Spacious, well-maintained cottages and tents with a peaceful, green environment
  • Professional and attentive staff in some departments, particularly in hospitality and event coordination
  • Popular for weddings and events due to its aesthetic appeal and available amenities

Worth knowing

  • Frequent complaints about noise from late-night parties disrupting guest sleep
  • Poor bathroom hygiene and outdated facilities reported in multiple reviews
  • Inconsistent food quality and overpriced dining options, with some guests reporting poor service in restaurants
  • Location is somewhat remote, requiring extra travel time to reach Varanasi’s main attractions

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Nightclub
  • Boutique shopping
  • Activities for kids
  • Outdoor pool
  • Lifeguard
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible pool
  • Pet-friendly (free)
  • Dogs allowed
  • Air conditioning
  • Refrigerator
  • Coffee maker

Common questions

Is the hotel's location convenient for visiting Varanasi's main attractions?

The hotel is somewhat remote and requires extra travel time to reach Varanasi’s main attractions, though it is about a 15-minute drive to Sarnath and the Ashoka Pillar.

What are the main complaints guests have about the hotel?

Guests frequently complain about noise from late-night parties disrupting sleep, poor bathroom hygiene, and inconsistent food quality and service in the restaurant.

Does the hotel have good dining options and services?

The hotel has a restaurant and room service, but reviews show mixed feedback with 170 positive and 90 negative comments about dining, indicating inconsistent food quality and service.

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