Om Vilas Benares - Luxury Hotel Resort in Varanasi

Om Vilas Benares - Luxury Hotel Resort in Varanasi, off Varanasi Ring Road, Christ Nagar, Varanasi, Uttar Pradesh 221002

★ 4.2 · 3,511 reviews analysed
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 1
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 2
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 3
Om Vilas Benares - Luxury Hotel Resort in Varanasi – photo 4

Gumo's take

Om Vilas Benares is a luxury resort in Varanasi known for its spacious tent-style cottages, lush green surroundings, and event-friendly facilities. It appeals to families, couples, and those hosting weddings or corporate events, offering a blend of traditional and modern amenities. While praised for its cleanliness, ambiance, and hospitality, the hotel faces consistent criticism for inconsistent service, noise disturbances, and overpriced dining. Guests highlight the peaceful atmosphere and well-maintained property, but some find the location inconvenient and the food quality lacking.

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How guests rate it

Location
60
Facilities
68
Staff & Service
65
Room Comfort & Cleanliness
72

What guests love

  • Well-maintained property with spacious, clean, and comfortable tent-style cottages.
  • Positive dining experiences reported by many guests, with some highlighting flavorful and fresh food.
  • Excellent event and banquet facilities, ideal for weddings and corporate gatherings.

Worth knowing

  • Inconsistent and sometimes unprofessional staff behavior, with multiple reports of rude or unresponsive service.
  • Noise disturbances from parties and events, especially at night, affecting guest comfort.
  • Overpriced food and poor value for money in the restaurant, with some guests reporting subpar quality.
  • Location is remote, with poor road access and limited nearby amenities, making it inconvenient for some travelers.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Nightclub
  • Boutique shopping
  • Activities for kids
  • Outdoor pool
  • Lifeguard
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible pool
  • Pet-friendly (free)
  • Dogs allowed
  • Air conditioning
  • Refrigerator
  • Coffee maker

Common questions

Is the hotel's location convenient for exploring Varanasi?

The hotel is located remotely with poor road access and limited nearby amenities, which some guests find inconvenient. It is a 15-minute drive to Ashoka Pilar, Sarnath.

What are the main issues guests report with the hotel's service?

Guests frequently report inconsistent and unprofessional service, including rude or unresponsive staff behavior, which is a notable concern based on the sentiment data.

How is the dining experience at the hotel?

Dining experiences are mixed; while many guests praise the flavorful and fresh food, others find the restaurant overpriced with subpar quality and poor value for money.

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