OYO Townhouse Hyderabad Gate IIT BHU Formerly RK Heights
OYO Townhouse Hyderabad Gate IIT BHU Formerly RK Heights, Lane No.6,Ganeshpuri Colony, Hotel Near BHU Hydrabaad gate, Hyderabad Gate, B.H.U., Susuwahi, Uttar Pradesh 221011
Gumo's take
OYO Townhouse Hyderabad Gate IIT BHU Formerly RK Heights in Varanasi is a budget-friendly hotel with a 3.0-star rating and a 3.8/5 aggregate user rating based on 1,187 reviews. While it offers 24-hour room service and air conditioning—rare in the area—guests report significant issues with cleanliness, staff behavior, and room maintenance. A small minority of positive reviews praise the rooftop dining and location near BHU, but the majority of feedback highlights unclean rooms, unresponsive service, and poor hygiene. It may suit budget travelers seeking basic accommodation, but only if they can overlook recurring complaints about cockroach infestations and unprofessional staff.
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Research this stayHow guests rate it
- Location
- 58
- Facilities
- 45
- Staff & Service
- 38
- Room Comfort & Cleanliness
- 32
What guests love
- Proximity to BHU Campus and Sankat Mochan Hanuman Temple, as noted in Google's curated highlights and some positive reviews.
- 24-hour room service, a rare feature in budget hotels in Varanasi.
- A few guests praised rooftop dining and cleanliness during their stay, suggesting occasional good service.
Worth knowing
- Recurring complaints about unclean rooms, cockroach infestations, and poor hygiene, including dirty bed sheets, unclean bathrooms, and smelly rooms.
- Unprofessional and rude staff behavior, with multiple reports of poor communication, unresponsiveness, and pressure to pay extra fees.
- Issues with amenities like non-functional ACs, broken room locks, and lack of basic provisions like drinking water.
- Location is inconvenient for major tourist attractions like ghats and temples, requiring additional transportation costs.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Pool
- Air conditioning
- Room service (24 hour)
- Front desk (24 hour)
- Baggage storage
- Elevator
- Housekeeping (daily)
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom in some rooms
Common questions
Is the hotel clean and well-maintained?
No, the hotel has recurring complaints about cleanliness, including unclean rooms, dirty bed sheets, smelly rooms, and cockroach infestations. Only a small number of guests reported positive experiences with cleanliness.
How is the staff service at this hotel?
The staff service is generally poor, with multiple reports of unprofessional and rude behavior, poor communication, and unresponsiveness. Only a minority of guests reported satisfactory service experiences.
Is the hotel a good choice for someone visiting major tourist attractions in Varanasi?
Not ideal, as the hotel is inconveniently located for major attractions like the ghats and temples, requiring additional transportation costs. It is closer to BHU Campus and Sankat Mochan Hanuman Temple, which is a 15-minute drive away.
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