Palace on Ganges- Varanasi

Palace on Ganges- Varanasi, infront of car parking, B-1/158 Assighat, Nagwa Rd, Assi Ghat, Varanasi, Uttar Pradesh 221001

★ 4.2 · 1,908 reviews analysed
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Gumo's take

Palace on Ganges- Varanasi is a heritage hotel located just steps from Assi Ghat, offering guests a unique blend of cultural ambiance and proximity to Varanasi’s sacred riverfront. Known for its rooftop restaurant with views of the Ganges and its art gallery, the hotel is popular among travelers seeking a central location and personalized service. While the staff is generally praised for being helpful and courteous, the property has notable issues with room noise, bathroom quality, and inconsistent food standards. It suits travelers who prioritize location and hospitality over luxury-level accommodations.

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How guests rate it

Location
91
Facilities
68
Staff & Service
82
Room Comfort & Cleanliness
62

What guests love

  • Excellent staff service with many guests highlighting the helpfulness and hospitality of named staff like Manik, Somnath, and Vikas Raj.
  • Prime location within walking distance of Assi Ghat and major attractions like the Kashi Vishwanath Temple.
  • Unique design with rooms themed after Indian states and a rooftop restaurant offering views of the Ganges.

Worth knowing

  • Rooms are noisy, especially those on the ground floor, and some guests reported poor sound insulation.
  • Bathroom quality is a recurring issue, with complaints about cleanliness and outdated fixtures.
  • Food quality is inconsistent, with some guests reporting cold dishes, oily food, and poor hygiene in the restaurant.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Convenience store
  • Full-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Parking (extra charge)
  • Self parking (extra charge)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • English
  • French
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Bicycle rental
  • Boutique shopping
  • Kid-friendly
  • Massage
  • Spa
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the hotel located near major attractions like the Kashi Vishwanath Temple?

Yes, Palace on Ganges- Varanasi is located within walking distance of Assi Ghat and major attractions like the Kashi Vishwanath Temple, making it a convenient choice for travelers.

What are the common complaints about the hotel's rooms?

Common complaints include noisy rooms, especially on the ground floor, and outdated or poorly maintained bathrooms. Some guests also reported issues with air conditioning and sound insulation.

What kind of dining options are available at the hotel?

The hotel features a rooftop restaurant with views of the Ganges and a dinner buffet. However, food quality is inconsistent, with some guests reporting issues like cold dishes and oily food.

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