Rivera Palace

Rivera Palace, B-2/109,A-I-R, near SINGH GUEST HOUSE, Shivala, Varanasi, Uttar Pradesh 221001

2-star property★ 4.1 · 1,110 reviews analysed
Rivera Palace – photo 1
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Gumo's take

Rivera Palace in Varanasi is a budget-friendly hotel known for its convenient location near major ghats like Assi Ghat and Tulsi Ghat, making it ideal for travelers seeking easy access to the Ganges and nearby temples. The hotel is praised for its clean, spacious rooms and friendly, helpful staff, particularly those named Rahul, Sonu, and Gyanendra. While the breakfast buffet and restaurant food receive positive mentions, some guests have noted issues with inconsistent service, room maintenance, and accessibility due to narrow lanes. Overall, it is a popular choice for solo travelers and couples, though less recommended for families due to room limitations and occasional service inconsistencies.

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How guests rate it

Location
89
Facilities
68
Staff & Service
78
Room Comfort & Cleanliness
72

What guests love

  • Convenient location within walking distance of Assi Ghat and other major ghats in Varanasi
  • Clean, spacious, and well-maintained rooms with modern amenities like air conditioning and refrigerators
  • Friendly and helpful staff, particularly praised for their responsiveness and willingness to assist guests

Worth knowing

  • Inconsistent service quality, with some guests reporting rude or unprofessional front desk staff
  • Issues with room maintenance, including non-functional AC, water leakage, and poor hot water availability
  • Accessibility challenges due to narrow lanes and lack of direct car access to the hotel

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Private bathroom
  • Shower
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Massage
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker

Common questions

Is Rivera Palace in Varanasi a good choice for someone looking for a convenient location near the ghats?

Yes, Rivera Palace is conveniently located within walking distance of major ghats like Assi Ghat, Tulsi Ghat, and Chet Singh Ghat, making it ideal for travelers who want easy access to the Ganges and nearby temples.

What is the general guest sentiment about the breakfast at Rivera Palace?

Guests have a largely positive opinion about the breakfast at Rivera Palace, with 77 positive mentions, 15 negative, and 8 neutral reviews. The breakfast buffet is specifically praised by many visitors.

Are there any accessibility issues to be aware of when visiting Rivera Palace?

Yes, some guests have reported accessibility challenges due to narrow lanes and a lack of direct car access to the hotel. This could be a consideration for guests with mobility concerns or those arriving by vehicle.

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