West Bay Marisol

West Bay Marisol, 3/423A, North Cliff Road, Thiruvambadi Rd, near Aquarium, Varkala, Kerala 695141

4.3 · 506 reviews analysed
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Gumo's take

West Bay Marisol is a mid-range hotel in Varkala known for its proximity to the Black Sand Beach and Varkala Cliff, offering spacious, clean rooms and a rooftop swimming pool with sea views. Guests frequently praise the friendly and helpful staff, particularly in concierge and room service, and appreciate the hotel's convenient location for exploring local attractions. While the breakfast and restaurant offerings are generally positive, some guests have noted inconsistencies in food quality and service responsiveness. The hotel is particularly favored by families and couples seeking a peaceful, beachfront stay.

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How guests rate it

Location
90
Facilities
72
Staff & Service
82
Room Comfort & Cleanliness
78

What guests love

  • Spacious, well-maintained rooms with modern amenities and proximity to the beach
  • Friendly and responsive staff, particularly in concierge and room service
  • Rooftop swimming pool with sea views, a rare feature in the area

Worth knowing

  • Inconsistent food quality and limited restaurant menu options
  • Some reports of slow or unresponsive service, especially during check-in and check-out
  • Issues with room ventilation and lack of basic amenities like fans in some rooms

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping
  • Massage
  • Hair salon
  • Doctor on call
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Beach access
  • Nightclub
  • Boutique shopping
  • Activities for kids
  • Pool
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Self parking
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the hotel's breakfast consistently good?

The breakfast buffet at West Bay Marisol is generally praised, with 26 positive mentions, though there are 9 negative comments regarding inconsistencies in food quality.

How is the service at the hotel?

Service is a key strength of the hotel, with 61 positive mentions, particularly in concierge and room service. However, there are 17 negative comments, mainly about slow or unresponsive service during check-in and check-out.

Does the hotel have a swimming pool?

Yes, West Bay Marisol has a rooftop swimming pool with sea views, a rare feature in the area.

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