Anantara Palais Hansen Vienna Hotel
Anantara Palais Hansen Vienna Hotel, Schottenring 24/1010, 1010 Wien, Austria
Gumo's take
Anantara Palais Hansen Vienna Hotel is a luxurious 19th-century palace turned hotel, renowned for its elegant design, Michelin-starred dining, and exceptional service. Guests consistently praise the spacious, well-appointed rooms, the Michelin-starred restaurant Edvard, and the attentive, personalized service from staff such as Dominik, Kerim, and Lindsey. The hotel is ideal for couples, luxury travelers, and those seeking a blend of historical charm and modern amenities. Its central location on the Ringstrasse makes it a convenient base for exploring Vienna’s major attractions.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 89
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service with personalized attention from staff, including upgrades and thoughtful gestures like welcome champagne and birthday surprises.
- Spacious, well-designed rooms with modern amenities such as heated bathroom floors, rain showers, and premium finishes.
- High-quality dining and breakfast options, including a Michelin-starred restaurant and a rich breakfast buffet praised for its variety and quality.
Worth knowing
- A few guests reported inconsistencies in service, such as slow or unresponsive staff in the restaurant and breakfast areas.
- Some rooms, particularly on the first floor, may lack the full renovation or view quality of others, leading to mixed experiences for certain guests.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Kid-friendly
- Pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Business center
- Air conditioning
- Minibar
- Restaurant
- Bar
- Room service (24 hour)
- Breakfast
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Housekeeping (daily)
- Turndown service
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Accessible
- Pet-friendly
Common questions
Does the hotel offer 24-hour room service?
Yes, Anantara Palais Hansen Vienna Hotel offers 24-hour room service, making it one of the few hotels in the area with this convenience.
What are the guest reviews saying about the breakfast?
Guests consistently praise the breakfast buffet at the hotel for its variety and quality, with over 100 positive mentions in reviews.
How is the service quality at the hotel?
The service is generally highly praised, with 262 positive mentions, though a few guests noted some inconsistencies in the restaurant and breakfast areas.
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