Grand Palace Resort, Yercaud

Grand Palace Resort, Yercaud, Kamaraj Rd, off Killiyur Falls Road, Ondikadai, Post, Yercaud, Kombaikkadu, Tamil Nadu 636602

3-star property 4.4 · 7,591 reviews analysed
Grand Palace Resort, Yercaud – photo 1
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Gumo's take

Grand Palace Resort, Yercaud is a 3-star property known for its scenic hilltop location, infinity pool, and family-friendly amenities like a kids' club and play areas. It offers a peaceful atmosphere with valley and lake views, and guests often praise the breakfast buffet and dining options. While the service is generally positive with a focus on hospitality, some guests have noted issues with maintenance, inconsistent food quality, and poor service in certain restaurants. It is a popular choice for families and those seeking a relaxing hill-station getaway.

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How guests rate it

Location
88
Facilities
78
Staff & Service
82
Room Comfort & Cleanliness
72

What guests love

  • Well-maintained rooms with scenic valley and sunrise views, especially in premium and deluxe categories.
  • Highly praised breakfast buffet with a good variety of South Indian and English dishes.
  • Family-friendly features including a kids' club, games area, and activities like campfires and magic shows.

Worth knowing

  • Service inconsistencies in restaurants like Orange and Altitude, with reports of poor staff training and unprofessional behavior.
  • Ongoing renovation and maintenance issues, including ineffective air conditioning and poor Wi-Fi performance.
  • Mixed feedback on food quality and pricing, with some guests finding it overpriced for the portion sizes and taste.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible pool
  • English
  • French
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Tennis
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Outdoor pool
  • Adult-only pool
  • Hot tub
  • Massage
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the hotel family-friendly, and what amenities are available for children?

Yes, Grand Palace Resort is family-friendly and offers amenities like a kids' club, games area, and activities such as campfires and magic shows to keep children engaged during their stay.

What are the dining options like, and is the breakfast highly recommended?

The breakfast buffet is highly praised for its variety of South Indian and English dishes. However, food quality and service in some restaurants like Orange and Altitude have received mixed feedback, with some guests noting inconsistent service and pricing concerns.

Does the hotel have a pool, and what is the guest sentiment about it?

Yes, the hotel features an infinity pool. Guests have largely positive sentiments about the pool, with 351 positive mentions compared to only 34 negative ones, indicating it is a popular and well-liked amenity.

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