Grand Palace Resort, Yercaud
Grand Palace Resort, Yercaud, Kamaraj Rd, off Killiyur Falls Road, Ondikadai, Post, Yercaud, Kombaikkadu, Tamil Nadu 636602
Gumo's take
Grand Palace Resort, Yercaud is a 3-star property known for its serene hilltop location, panoramic valley and lake views, and family-friendly amenities like an infinity pool, kids' play area, and complimentary trekking. It is particularly popular for its dining options, including a well-reviewed buffet restaurant and a rooftop restaurant with scenic views. While the hotel excels in atmosphere and location, some guests have noted inconsistencies in service and maintenance issues, especially during renovation periods.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 78
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 72
What guests love
- Breathtaking valley and lake views from most rooms and common areas, especially the infinity pool and dining areas.
- Family-friendly features like a kids' play area, complimentary trekking, and bonfire events.
- Highly praised dining options, including the buffet restaurant and rooftop dining with scenic views.
Worth knowing
- Service inconsistencies, including slow room service and unresponsive staff, as noted in several negative reviews.
- Maintenance and renovation issues, with some guests reporting poor room cleanliness, broken AC, and construction noise.
- High prices for food and amenities relative to perceived quality, with some guests finding the menu overpriced.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible pool
- English
- French
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Tennis
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Hot tub
- Massage
- Spa
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
What dining options are available at Grand Palace Resort, Yercaud?
The hotel offers a well-reviewed buffet restaurant and a rooftop restaurant with scenic views. Guests have particularly praised the breakfast buffet and mentioned 'biryani' frequently in their reviews.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly with amenities like a kids' play area, complimentary trekking, and bonfire events. It is also part of a curated list of resorts with kids' clubs in the area.
Are there any notable issues with the hotel's service or maintenance?
Some guests have reported service inconsistencies, such as slow room service and unresponsive staff. Maintenance issues like poor room cleanliness and broken AC have also been noted, especially during renovation periods.
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