Sterling Yercaud
Ground Floor, Sterling Yercaud, PB No. 11, Lady’s Seat Road, Lady's Seat Road, near Lady's Seat Children's Park, Yercaud, Salem, Tamil Nadu 636601
Gumo's take
Sterling Yercaud is a 4-star hillside resort known for its serene atmosphere, scenic valley views, and warm hospitality. It is particularly favored by families and couples seeking a peaceful retreat in Yercaud. The property offers spacious, clean rooms with some featuring balconies for panoramic views, and guests consistently praise the friendly and attentive staff. While the dining experience is generally positive, some reviews note that food prices are on the higher side. The resort is well-maintained and located near popular attractions like Yercaud Lake and Gents Seat viewpoint, making it an ideal base for exploring the region.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 82
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service with numerous guests highlighting the friendliness and attentiveness of employees like Debashish, Neha, and Asit.
- Stunning valley views from select rooms, particularly those with balconies, offering a peaceful and scenic environment.
- Well-maintained property with a relaxing atmosphere, praised for its cleanliness and overall upkeep.
Worth knowing
- Some guests reported issues with cleanliness in certain rooms and bathrooms, including dust and unclean toilets.
- Food prices are considered high by some reviewers, with a few noting that the taste and variety could be improved.
- The property's layout involves multiple staircases, which may be inconvenient for elderly guests or those with mobility issues.
- A few reviews mentioned slow room service and delays in food delivery, particularly during peak times.
Amenities
- Wi-Fi (extra charge)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Fitness center (free)
- Elliptical machine
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is Sterling Yercaud suitable for families?
Yes, Sterling Yercaud is particularly favored by families and offers family rooms, making it a good choice for family stays. The resort is also located near attractions like Yercaud Lake and Gents Seat viewpoint, which are great for family outings.
What are the main guest concerns regarding the hotel's cleanliness?
While the hotel is generally praised for its cleanliness, some guests have reported issues with dust and unclean toilets in certain rooms and bathrooms. These concerns are noted in the key limitations section of the hotel's review data.
Does the hotel offer air conditioning, and how is it received by guests?
Yes, Sterling Yercaud offers air conditioning, which is one of the few hotels in the area with this feature. However, the sentiment around air conditioning is mixed, with 3 positive and 24 negative mentions in guest reviews.
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