Sterling Yercaud
Ground Floor, Sterling Yercaud, PB No. 11, Lady’s Seat Road, Lady's Seat Road, near Lady's Seat Children's Park, Yercaud, Salem, Tamil Nadu 636601
Gumo's take
Sterling Yercaud is a 4-star hillside resort known for its serene atmosphere, panoramic views, and warm hospitality. It is particularly praised for its exceptional service, especially from staff like Debashish, Prasath, and Saranya, who are frequently highlighted in reviews for their attentiveness and friendliness. The property is ideal for families and couples seeking a peaceful retreat, with amenities like a restaurant, spa, and organized activities. While the food and breakfast are consistently praised, some guests note that room service and Wi-Fi can be inconsistent.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding service from staff like Debashish, Prasath, and Saranya, who are frequently praised for their attentiveness and hospitality.
- Stunning valley and hillside views from many rooms, particularly the 300 series rooms, which are highlighted for their scenic appeal.
- High-quality dining and breakfast, with specific praise for the restaurant's variety and the culinary skills of Chef Surya Choudhury.
Worth knowing
- Room service and Wi-Fi reliability are occasionally criticized, with some guests noting delays and disconnections.
- The property's hilly location and lack of elevators on all floors make it unsuitable for elderly or mobility-impaired guests due to the numerous stairs.
- Some guests found the food pricing to be high, especially for à la carte options, and noted that the buffet could be improved in variety and replenishment.
Amenities
- Wi-Fi (extra charge)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Fitness center (free)
- Elliptical machine
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is the hotel suitable for elderly or mobility-impaired guests?
No, the hotel is not suitable for elderly or mobility-impaired guests due to its hilly location and lack of elevators on all floors, which means guests must navigate numerous stairs.
What are the standout features of the hotel's service?
The hotel is known for its exceptional service, particularly from staff members like Debashish, Prasath, and Saranya, who are frequently praised for their attentiveness and hospitality by guests.
How is the Wi-Fi at the hotel?
Wi-Fi is available but has been noted to be inconsistent by some guests, with reports of delays and disconnections.
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