DoubleTree by Hilton Hotel Agra
DoubleTree by Hilton Hotel Agra, B/H-1&2, Taj Nagri Phase 2, Tajganj, Agra, Basai, Uttar Pradesh 282001
Gumo's take
DoubleTree by Hilton Hotel Agra is a 5-star upscale hotel known for its exceptional hospitality, spacious rooms, and prime location with views of the Taj Mahal. Guests consistently praise the warm and attentive service, particularly from staff members like Shilpa, Azam, and Raj Kumar, who are frequently highlighted for their professionalism and kindness. The hotel features a large outdoor pool, a well-equipped spa, and multiple dining options, including the highly-rated Kebab-e-Que. While the property is modern and well-maintained, some guests have noted occasional lapses in cleanliness and food quality, particularly in certain dining outlets.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with multiple reviews praising individuals like Shilpa, Azam, and Raj Kumar for their attentiveness and hospitality.
- Prime location with views of the Taj Mahal and easy access to major attractions like the Taj Mahal and Agra Fort.
- High-quality dining experiences, particularly at Kebab-e-Que, and a generous breakfast buffet with a wide variety of Indian and international options.
Worth knowing
- Some guests reported issues with cleanliness, particularly in the bathrooms and certain rooms, with a few noting poor maintenance and hygiene.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Tennis
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Lifeguard
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar
Common questions
Does the hotel offer a breakfast buffet, and how is it rated?
Yes, the hotel offers a breakfast buffet with a wide variety of Indian and international options. Guests have given it a largely positive rating, with 291 positive mentions compared to 44 negative ones.
Is there a 24-hour front desk available at the hotel?
Yes, the hotel has a 24-hour front desk, which is one of the few features in the area that it offers around the clock.
What are the main issues guests have reported regarding cleanliness?
Some guests have reported occasional lapses in cleanliness, particularly in bathrooms and certain rooms. There were 42 negative mentions under the cleanliness category in guest reviews.
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