Fairfield by Marriott Agra

Fairfield by Marriott Agra, 119/8 & 120/8, Wazirpura Rd, Sanjay Palace, Sanjay Place, Civil Lines, Agra, Uttar Pradesh 282002

4-star property 4.3 · 1,215 reviews analysed
Fairfield by Marriott Agra – photo 1
Fairfield by Marriott Agra – photo 2
Fairfield by Marriott Agra – photo 3
Fairfield by Marriott Agra – photo 4

Gumo's take

Fairfield by Marriott Agra is a 4-star hotel known for its clean and comfortable rooms, attentive housekeeping, and strong service from certain staff members like Sachin, Sandeep, and Mohanveer. It is well-suited for business travelers and families, offering a 24-hour room service and proximity to a shopping mall and local attractions like the Taj Mahal. While the hotel excels in cleanliness and hospitality, some guests have reported issues with service responsiveness, room size, and dining quality.

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How guests rate it

Location
80
Facilities
75
Staff & Service
78
Room Comfort & Cleanliness
82

What guests love

  • Highly praised housekeeping service with multiple reviews highlighting the cleanliness and professionalism of staff like Sachin, Sandeep, and Mohanveer.
  • Clean and comfortable rooms with modern bathrooms, and some guests noted the availability of amenities like oil-filled heaters and well-maintained toiletries.
  • Convenient location near a shopping mall and within a 12-15 minute drive to the Taj Mahal, with nearby food and retail options.

Worth knowing

  • Service responsiveness and consistency issues, with complaints about slow room service, unprofessional front desk interactions, and unfulfilled promises.
  • Mixed dining experiences, with some guests reporting poor food quality, cold buffet items, and unavailability of requested menu items.
  • Room size and layout concerns, with reports of small, congested rooms and some guests receiving incorrect room types despite confirmed bookings.
  • Occasional maintenance and hygiene issues, including faulty room keys, clogged sinks, and in one case, a rodent problem.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Kid-friendly
  • Activities for kids
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Kitchen
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Nightclub
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom

Common questions

Is the hotel's room service available 24 hours a day?

Yes, Fairfield by Marriott Agra offers 24-hour room service, making it one of the few hotels in the area with this amenity.

How is the hotel's dining experience, and are there any common complaints?

The hotel's dining experience is mixed, with some guests praising the dinner buffet while others reported poor food quality, cold buffet items, and unavailability of requested menu items.

How is the hotel's cleanliness and housekeeping service?

The hotel is highly praised for its cleanliness and housekeeping service, with multiple reviews highlighting the professionalism and attention to detail of staff members like Sachin, Sandeep, and Mohanveer.

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