The PL Palace Hotel
The PL Palace Hotel, Mahatma Gandhi Rd, near Income Tax Office, Sanjay Palace, Sanjay Place, Civil Lines, Agra, Uttar Pradesh 282002
Gumo's take
The PL Palace Hotel in Agra is a 4-star property known for its rooftop pool, restaurant, and bar, offering contemporary rooms and a central location near major attractions like the Taj Mahal. Guests frequently praise the service, particularly from staff like Komal Verma and Sakir Ali, and the quality of food, especially at the restaurant and breakfast buffet. While the hotel is well-located and has a vibrant nightlife, some reviews highlight dated rooms and cleanliness issues in certain areas.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 75
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Highly praised service, with specific mentions of staff like Komal Verma and Sakir Ali for their attentiveness and hospitality.
- Positive feedback on the restaurant and breakfast buffet, with guests noting the variety and quality of food.
- Strategic location near major attractions and shopping areas, with easy access to the Taj Mahal and Agra Fort.
Worth knowing
- Some guests reported cleanliness issues in rooms and bathrooms, including mold, broken fixtures, and unclean carpets.
- A number of reviews mention outdated or poorly maintained rooms, with some noting the need for renovation.
- Negative comments about Wi-Fi reliability and air conditioning performance in certain rooms.
Amenities
- Free Wi-Fi
- Free breakfast
- Parking
- Pool
- Air-conditioned
- Laundry service
- Room service
- Restaurant
- Kitchens in some rooms
- Airport shuttle
- Bar
Common questions
Is breakfast included at The PL Palace Hotel, and what do guests say about it?
Yes, the hotel offers free breakfast. Guests frequently praise the breakfast buffet for its variety and quality, with 94 positive mentions in reviews.
What do guests say about the service at The PL Palace Hotel?
Guests highly praise the service at the hotel, with 452 positive mentions. Specific staff members like Komal Verma and Sakir Ali are often highlighted for their attentiveness and hospitality.
Are there any issues with room cleanliness or maintenance at The PL Palace Hotel?
Some guests have reported cleanliness issues in rooms and bathrooms, including mold and unclean carpets. Additionally, several reviews mention outdated or poorly maintained rooms that may need renovation.
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