CLOUD CASTLE RESORTS AND SPA MUNNAR-4 STAR SWIMMING POOL RESORT
CLOUD CASTLE RESORTS AND SPA MUNNAR-4 STAR SWIMMING POOL RESORT, munnar, Althara junction near Althara junction Anachal, Anchal, Kerala 685565
Gumo's take
Cloud Castle Resorts and Spa Munnar is a 4-star resort known for its scenic hill views, kid-friendly environment, and wellness offerings like Ayurvedic massages. Guests praise the cleanliness of the rooms, the friendly and helpful staff, and the well-maintained outdoor pool. The property is praised for its peaceful ambiance and proximity to attractions like Eravikulam National Park and Mattupetty Dam. While some guests note minor issues with food quality and room noise, the overall experience is highly rated, with a 4.7/5 Google rating across 2922 reviews.
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Research this stayHow guests rate it
- Location
- 83
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised for its cleanliness and spacious, well-maintained rooms with balcony access and scenic views.
- Excellent service from staff, with many guests highlighting the friendliness, helpfulness, and professionalism of the team.
- Well-regarded Ayurvedic spa and massage services, with specific mentions of skilled therapists like Jelin and Ancy.
Worth knowing
- Some guests reported issues with food quality, particularly during dinner, with complaints about taste, variety, and preparation.
- A few reviews mentioned noise from interconnected rooms and a lack of privacy, especially for couples.
- The location is somewhat isolated, with a steep and challenging walk to the main road and nearby shops.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Pool
- Outdoor pool
- Massage
- Spa
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible parking
- Shower
Common questions
Is the hotel suitable for families with children?
Yes, Cloud Castle Resorts and Spa Munnar is kid-friendly, offering activities for children and spacious, well-maintained rooms with balcony access. Many guests have praised the family-friendly environment.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor pool, which is one of the few in the area. Guests have positively reviewed the pool and its maintenance.
What are the dining options at the hotel?
The hotel offers a restaurant with table service, buffet dinner, and 24-hour room service. However, some guests have noted that the food quality, particularly during dinner, could be improved.
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