Peter's Mount By Hawk Hospitality
Peter's Mount By Hawk Hospitality, near Dr. Clinic and Temple, Annachal, Anachal, Kerala 685565
Gumo's take
Peter's Mount By Hawk Hospitality is a hilltop resort in Anachal, known for its scenic mountain views, spacious rooms with balconies, and a peaceful, nature-friendly ambiance. The hotel is particularly praised for its warm hospitality and attentive staff, especially in the front office and restaurant. While it offers unique features like in-house dining, room service, and a pool, some guests have reported issues with cleanliness, bathroom maintenance, and inconsistent service. It is best suited for travelers seeking a tranquil retreat with a focus on natural surroundings and personalized service.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 81
- Room Comfort & Cleanliness
- 72
What guests love
- Warm and attentive hospitality, especially from the front office staff like Gopika, Keerthana, and Florine.
- Stunning mountain views and peaceful, nature-friendly ambiance, with many rooms featuring balconies.
- In-house dining options, including breakfast buffet and room service, with some guests praising the food quality and variety.
Worth knowing
- Recurring complaints about bathroom cleanliness and maintenance, with some guests reporting mold, leaks, and poor hygiene.
- Inconsistent service quality, with some reviews highlighting unresponsive or untrained staff, especially in housekeeping and food delivery.
- Issues with hot water availability and malfunctioning amenities like geysers and lifts, affecting guest comfort.
- Location on a steep hill can be inconvenient for some guests, particularly the elderly or those with mobility issues.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Pool
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Kitchen
Common questions
Does the hotel have a restaurant and room service available?
Yes, Peter's Mount By Hawk Hospitality has an in-house restaurant with table service and a breakfast buffet, and it also offers room service, which is one of the few hotels in the area to provide this amenity.
What are the common guest complaints about the hotel?
Some guests have reported issues with bathroom cleanliness and maintenance, including mold and leaks, as well as inconsistent service quality from housekeeping and food delivery staff. There are also occasional problems with hot water and malfunctioning amenities like geysers and lifts.
Is the hotel suitable for elderly or mobility-impaired guests?
The hotel is located on a steep hill, which may be inconvenient for elderly or mobility-impaired guests. Additionally, there are some negative reviews regarding accessibility, with 4 negative mentions in the sentiment breakdown.
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