Winternote Resort Munnar
Winternote Resort Munnar, Itty city, Anachal, Kerala 685565
Gumo's take
Winternote Resort Munnar is a tranquil, family-friendly retreat nestled in the scenic hills of Munnar, offering spacious, clean rooms with mountain views and exceptional service. Guests consistently praise the staff's friendliness and helpfulness, particularly in catering to families and children. The resort is ideal for travelers seeking a peaceful, nature-oriented getaway with a focus on hospitality and comfort. Despite a few minor issues with facilities like the pool and restaurant service, the overall experience is highly rated, with many guests planning to return.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 78
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding staff service, with many guests specifically mentioning helpful and friendly staff such as Mr. Muthuraj, Mr. Rabin, and Mr. Vishnu.
- Clean and spacious rooms with beautiful mountain views, particularly appreciated by families and those traveling with infants.
- Excellent breakfast and dining experiences, with several reviews highlighting the quality and variety of food.
Worth knowing
- Issues with the pool maintenance, including strong chlorine smell and presence of mosquitoes, which affected guest experience.
- Limited dining options and occasional delays in food service, as noted in a few negative reviews.
- Remote location with limited nearby eateries, forcing guests to rely heavily on the hotel's restaurant.
- A few reports of cleanliness issues in rooms and bathrooms, including a chemical smell and unaddressed maintenance requests.
Common questions
How is the service at Winternote Resort Munnar?
The service at Winternote Resort Munnar is highly praised, with guests frequently mentioning the friendly and helpful staff, including individuals like Mr. Muthuraj, Mr. Rabin, and Mr. Vishnu. The overall service experience is considered a major strength of the resort.
Are the rooms at Winternote Resort Munnar suitable for families?
Yes, the rooms are spacious, clean, and ideal for families, with many guests appreciating the mountain views and the resort's family-friendly environment. Several reviews specifically highlight the suitability for families and even infants.
What are the main issues guests have reported at Winternote Resort Munnar?
Some guests have reported issues with the pool, including a strong chlorine smell and the presence of mosquitoes. There have also been occasional delays in restaurant service and a few reports of cleanliness issues in rooms and bathrooms.
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