Boutique City Hotel Pattaya
Boutique City Hotel Pattaya, 20 หมู่ที่ 10 ตําบล Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand
Gumo's take
Boutique City Hotel Pattaya is a budget-friendly option located near Pattaya's main attractions, including the Walking Street and beach. While it offers a convenient location and some basic amenities like an outdoor pool and two restaurants, the hotel is frequently criticized for poor cleanliness, outdated facilities, and unprofessional staff behavior. Guests who prioritize location over comfort and service may find it acceptable, but many report issues with cockroach infestations, unresponsive housekeeping, and rude or indifferent staff. The hotel appears to cater to budget travelers who are willing to tolerate these shortcomings for its proximity to local attractions.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 48
- Staff & Service
- 39
- Room Comfort & Cleanliness
- 42
What guests love
- Convenient location near Pattaya's main attractions, including the Walking Street and beach
- Rooms are described as large and clean by some guests, with comfortable beds in certain cases
Worth knowing
- Frequent reports of cockroach infestations, unclean rooms, and poor hygiene in bathrooms and common areas
- Unprofessional and often rude staff behavior, with multiple complaints about poor communication and unresponsiveness
- Outdated facilities, including old air conditioning units, poor Wi-Fi connectivity, and a small, unattractive pool
- Issues with hidden or unfair charges, including extra fees for early check-in, guest visits, and fabricated room damage
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Kid-friendly
- Pool
- Outdoor pool
- Adult-only pool
- Wading pool
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Parking (free)
- Accessible
- Air conditioning
- Refrigerator
Common questions
Is the hotel clean and well-maintained?
The hotel is frequently criticized for poor cleanliness, including cockroach infestations, unclean rooms, and poor hygiene in bathrooms and common areas. Some guests note clean rooms, but overall, cleanliness is a major concern.
What are the main complaints about the staff?
Guests report unprofessional and often rude staff behavior, with multiple complaints about poor communication, unresponsiveness, and indifferent service. This is a notable limitation for many travelers.
What amenities does the hotel offer?
The hotel offers an outdoor pool and two restaurants. However, the pool is described as small and unattractive, and other facilities are outdated, including old air conditioning units and poor Wi-Fi connectivity.
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