Somerset Pattaya
528, Somerset Pattaya, Thanon Second, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand
Gumo's take
Somerset Pattaya is an upscale, family-friendly hotel in Bang Lamung District, known for its modern design, rooftop infinity pool, and proximity to Central Festival Pattaya and the beach. Guests consistently praise the cleanliness, spacious rooms with kitchenettes, and the exceptional friendliness of the staff. The hotel is particularly popular with families due to its water park, kids' club, and pet-friendly policies. While the location is convenient and lively, some guests note occasional noise from nearby nightlife.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service with frequent mentions of friendly, helpful, and professional front desk and concierge staff.
- Modern, spacious, and clean rooms with kitchenettes, praised for their comfort and amenities.
- Family-friendly features including a rooftop water park, kids' club, and child-specific activities.
Worth knowing
- Some guests reported noise from nearby nightlife or food markets, particularly on lower floors.
- A few negative reviews highlighted issues with cleanliness, including reports of flea bites and unclean linens.
- Breakfast and on-site dining received mixed reviews, with some guests finding the food average or overpriced.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Fitness center
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Pool
- Outdoor pool
- Accessible
- Pet-friendly (extra charge)
Common questions
Is Somerset Pattaya family-friendly, and what amenities are available for children?
Yes, Somerset Pattaya is family-friendly and offers a rooftop water park, a kids' club, and child-specific activities. These features make it a popular choice for families traveling with children.
How is the service at Somerset Pattaya, and what do guests say about the staff?
The service at Somerset Pattaya is highly praised, with frequent mentions of friendly, helpful, and professional front desk and concierge staff. The service sentiment is overwhelmingly positive, with 94% positive feedback.
Is the hotel clean, and have there been any cleanliness concerns reported?
The hotel is generally considered clean, with 37% positive feedback on cleanliness. However, a few guests reported issues such as flea bites and unclean linens, so it's a mixed experience in this area.
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