Ambassador Pallava Chennai
Ambassador Pallava Chennai, 30, Red Cross Rd, Egmore, Chennai, Tamil Nadu 600008
Gumo's take
Ambassador Pallava in Chennai is a heritage-style hotel with a 4.0-star rating and a 4.1/5 aggregate user rating from 6190 Google reviews. It is known for its spacious, antique-filled rooms, excellent breakfast buffet, and proximity to cultural landmarks like the Government Museum and Marina Beach. The hotel is popular for business and family stays, with a strong focus on service and a vintage ambiance. While the property has an old-world charm, some guests have noted that the rooms and bathrooms are dated and require modernization.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 75
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious, well-maintained rooms with a vintage, heritage ambiance that appeals to guests seeking a nostalgic experience.
- Highly praised breakfast buffet with a wide variety of Indian and Continental options, including fresh dosas and pooris made to order.
- Excellent service from staff, particularly in the dining and housekeeping departments, with several guests specifically mentioning helpful and courteous employees like Mr. Sitrarasan and Mr. Arumugam.
Worth knowing
- Rooms and bathrooms are described as outdated, with some guests noting issues like musty smells, warped flooring, and poor air conditioning performance.
- Service at the front desk and some areas of the hotel has been criticized as slow, unprofessional, or even rude, with several negative reviews highlighting poor check-in experiences and unresponsive staff.
- Some amenities, such as the gym and Wi-Fi, have received mixed or negative feedback, with complaints about gym hours and connectivity issues.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Boutique shopping
- Kid-friendly
- Activities for kids
- Outdoor pool
- Lifeguard
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the key strengths of Ambassador Pallava Chennai?
Ambassador Pallava is known for its spacious, antique-filled rooms with a vintage ambiance, excellent breakfast buffet with Indian and Continental options, and strong service from staff in dining and housekeeping. It is also close to cultural landmarks like the Government Museum and Marina Beach.
What are some limitations of the hotel that guests have mentioned?
Some guests have noted that the rooms and bathrooms are outdated, with issues like musty smells and poor air conditioning. Additionally, service at the front desk has received some negative feedback regarding speed and professionalism.
What amenities are available at Ambassador Pallava Chennai?
The hotel offers amenities such as free Wi-Fi, 24-hour front desk, baggage storage, a fitness center, business center, meeting rooms, an outdoor pool, and a convenience store. It also provides services like housekeeping, turndown service, and a gift shop.
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