Ambassador Pallava Chennai

Ambassador Pallava Chennai, 30, Red Cross Rd, Egmore, Chennai, Tamil Nadu 600008

4-star property★ 4.1 · 6,304 reviews analysed
Ambassador Pallava Chennai – photo 1
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Gumo's take

Ambassador Pallava Chennai is a 4-star heritage hotel known for its old-world charm, spacious rooms, and excellent service, particularly in dining and breakfast. It appeals to business travelers and families due to its central location and amenities like a well-maintained outdoor pool and spa. While praised for hospitality and ambiance, recurring complaints about outdated rooms, poor air conditioning, and inconsistent cleanliness suggest a need for modernization.

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How guests rate it

Location
88
Facilities
75
Staff & Service
82
Room Comfort & Cleanliness
68

What guests love

  • Highly praised service and hospitality, especially from front desk and restaurant staff
  • Well-maintained breakfast buffet with diverse and fresh food options
  • Strategic location near major attractions like Government Museum and Spencer Plaza

Worth knowing

  • Rooms are often described as outdated, with complaints about musty odors, poor air conditioning, and cleanliness issues like cockroaches
  • Bathroom quality is a recurring concern, with negative sentiment on cleanliness and outdated fixtures
  • Service inconsistencies, particularly at the front desk and in handling guest requests

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Boutique shopping
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the breakfast at Ambassador Pallava Chennai highly rated?

Yes, the breakfast buffet is highly praised by guests for its diversity and freshness, with 150 positive mentions in reviews.

What are the common complaints about the hotel rooms?

Rooms are often described as outdated, with complaints about musty odors, poor air conditioning, and cleanliness issues such as cockroach sightings.

Does the hotel have a fitness center, and is it well-regarded?

Yes, the hotel has a fitness center, and it is generally well-regarded, with 83 positive mentions compared to 25 negative ones in guest reviews.

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