Hotel Simsan
36G2+PGX Hotel Simsan, Near, 85, Poonamallee High Rd, West, Pallavan Nagar, Koyambedu, Chennai, Greater Chennai, Tamil Nadu 600107
Gumo's take
Hotel Simsan in Chennai is a 3-star property with a 4.0/5 aggregate rating, but its actual guest experience is highly polarized. While some praise its breakfast buffet, banquet facilities, and location near Koyambedu and public transit, a significant number of reviews highlight severe issues with cleanliness, pest infestations, and poor maintenance. The hotel is best suited for budget travelers prioritizing location over comfort, but its recurring problems with room hygiene, air conditioning, and staff responsiveness make it a risky choice for most guests.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 48
- Staff & Service
- 57
- Room Comfort & Cleanliness
- 32
What guests love
- Positive mentions of the breakfast buffet and food quality in the restaurant and banquet halls.
- Good location near Koyambedu bus terminal and within walking distance to public transit.
- Some guests praised the service of specific staff members like Sangeetha, Albert, and Anu.
Worth knowing
- Recurring complaints about poor room hygiene, cockroach infestations, and unclean bathrooms.
- Multiple reports of malfunctioning air conditioning, broken fixtures, and poor maintenance of infrastructure.
- Unresponsive and unprofessional staff behavior, with many guests citing rude or indifferent service.
- Issues with food quality and service during events, including delays and unmet expectations.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Air conditioning
- Kitchen
Common questions
Is the breakfast at Hotel Simsan worth staying for?
Yes, the breakfast buffet is a notable strength of the hotel, with 179 positive mentions and only 19 negative reviews related to breakfast.
What are the main concerns guests have about the hotel's cleanliness?
Guests frequently report poor room hygiene, cockroach infestations, and unclean bathrooms, with 133 negative reviews related to cleanliness and 114 negative mentions specifically about bathrooms.
How is the air conditioning in the rooms?
The air conditioning is a significant issue, with 45 negative reviews related to malfunctioning units and poor performance, and no positive feedback on this topic.
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