Blu Iris (Hot Plate)

Blu Iris (Hot Plate), 37, Govinda St, Ayyavoo Colony, Aminjikarai, Chennai, Tamil Nadu 600030

3-star property★ 4.1 · 3,593 reviews analysed
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Gumo's take

Blu Iris (Hot Plate) in Chennai is a 3-star business hotel known for its informal atmosphere, free breakfast, and 24-hour front desk service. Guests frequently praise the friendly and professional staff, particularly Mr. Mohan and Ms. Gowsi, for their exceptional hospitality and responsiveness. The hotel's restaurant and breakfast buffet are also highlighted as key positives, though some reviews note inconsistencies in food quality and service. While the property is praised for its cleanliness and location near major attractions like Marina Beach and Kapaleeshwarar Temple, some guests report issues with room maintenance, bathroom cleanliness, and air conditioning performance.

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How guests rate it

Location
75
Facilities
72
Staff & Service
85
Room Comfort & Cleanliness
68

What guests love

  • Outstanding staff service, particularly from Mr. Mohan at the front desk and Ms. Gowsi at the restaurant, as noted in numerous positive reviews.
  • High-quality breakfast buffet and restaurant offerings, with guests frequently praising the food and service.
  • Clean and well-maintained common areas and rooms, with housekeeping being a recurring positive mention.

Worth knowing

  • Issues with bathroom cleanliness and maintenance, including reports of foul odors, sticky floors, and broken fixtures.
  • Inconsistent air conditioning performance, with multiple reviews citing malfunctioning units and poor airflow.
  • Some guests report poor food quality at the Hot Plate restaurant, particularly cold or stale items during breakfast.
  • Occasional lapses in front desk service, including unprofessional behavior and delays in check-in.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Spa
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Transfer
  • Local shuttle
  • Accessible
  • Air conditioning

Common questions

Is the breakfast at Blu Iris (Hot Plate) highly rated?

Yes, the breakfast buffet is frequently praised by guests for its quality and service, with 115 positive mentions in reviews, though there are some occasional reports of cold or stale items.

How is the staff service at Blu Iris (Hot Plate)?

The staff service is highly praised, particularly Mr. Mohan at the front desk and Ms. Gowsi at the restaurant, with 451 positive mentions in reviews, though there are some occasional reports of unprofessional behavior or delays.

Are there any common issues with the rooms at Blu Iris (Hot Plate)?

Some guests have reported issues with room maintenance, including bathroom cleanliness, foul odors, and poor air conditioning performance, with 83 negative mentions related to bathrooms and 19 negative mentions about air conditioning.

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