Citadines OMR Chennai

Citadines OMR Chennai, Citadines Omr Chennai, Rajiv Gandhi Salai, OMR Service Rd, Chennai, Tamil Nadu 600119

4-star property★ 4.5 · 4,803 reviews analysed
Citadines OMR Chennai – photo 1
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Gumo's take

Citadines OMR Chennai is a modern 4-star hotel offering spacious, well-equipped studio and apartment-style accommodations ideal for both business and leisure travelers. Known for its excellent service, rooftop pool, and fitness center, the hotel is praised for its cleanliness, friendly staff, and well-maintained facilities. Guests particularly appreciate the kitchenettes, breakfast buffet, and the attentive front desk team, including staff members like Fahim and Shajahan. While the location near OMR offers convenience to nearby attractions and commercial hubs, some guests have noted minor issues with food service and room maintenance.

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How guests rate it

Location
85
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Spacious, clean, and well-maintained rooms with modern amenities, including kitchenettes and air conditioning
  • Highly praised staff, particularly at the front desk and housekeeping, for their friendliness, professionalism, and responsiveness
  • Well-maintained wellness and recreational facilities, including a rooftop pool, gym, sauna, and steam room

Worth knowing

  • Some guests reported issues with food service, including slow service, lack of variety, and inconsistent quality in the breakfast and restaurant areas
  • A few negative reviews highlighted maintenance issues, such as malfunctioning appliances and poor room cleanliness in rare cases

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Hair salon
  • Air conditioning
  • Kitchen in some rooms

Common questions

Does the hotel have a fitness center, and how is it rated by guests?

Yes, Citadines OMR Chennai has a well-maintained fitness center. Guests have given it a largely positive rating, with 134 positive mentions and only 7 negative reviews.

What are the breakfast options at the hotel, and how do guests rate them?

The hotel offers a free breakfast buffet, which is a popular feature among guests. However, while 165 guests praised the breakfast, 42 mentioned some issues, such as slow service or lack of variety.

Is there a pool at the hotel, and what do guests say about it?

Yes, the hotel has a rooftop outdoor pool. Guests generally have a positive impression of it, with 103 positive mentions and only 5 negative reviews.

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