Citadines OMR Chennai
Citadines OMR Chennai, Citadines Omr Chennai, Rajiv Gandhi Salai, OMR Service Rd, Chennai, Tamil Nadu 600119
Gumo's take
Citadines OMR Chennai is a modern, 4-star hotel known for its spacious apartment-style accommodations, rooftop pool, and excellent service. It is particularly praised for its cleanliness, kitchenettes, and attentive staff, especially individuals like Natasha, Fahim, and Sanjib Kumar Das. The hotel is ideal for both business and leisure travelers seeking a comfortable, well-maintained environment with a range of amenities including a fitness center, spa, and sauna. While the location is convenient with nearby attractions and good accessibility, some guests have noted issues with noise and cleanliness in certain areas.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised staff service, with specific mentions of individuals like Natasha, Fahim, and Sanjib Kumar Das for their exceptional hospitality and responsiveness.
- Well-maintained and spacious rooms with modern amenities, including kitchenettes and clean, comfortable environments.
- Excellent dining and breakfast options, with a notable vegetarian restaurant and buffet.
Worth knowing
- Some guests reported issues with noise and lingering odors in certain areas of the hotel, including rooms and common spaces.
- A few negative reviews highlighted problems with room assignments and unfulfilled service requests, such as room service delays and unaddressed maintenance issues.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Hair salon
- Air conditioning
- Kitchen in some rooms
Common questions
What are the standout features of the hotel's service?
The hotel is highly praised for its service, with specific mentions of individuals like Natasha, Fahim, and Sanjib Kumar Das for their exceptional hospitality and responsiveness. The service has a strong positive sentiment with 613 positive mentions compared to 115 negative ones.
Does the hotel have a fitness center, and is it well-regarded?
Yes, the hotel has a fitness center, and it is well-regarded by guests. The fitness center has a positive sentiment with 134 positive mentions and only 7 negative ones.
Is breakfast included, and what do guests say about it?
Yes, breakfast is included and is a notable feature of the hotel. Guests praise the breakfast options, including a free breakfast buffet, with 165 positive mentions compared to 42 negative ones.
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