Esakki Empire
Esakki Empire, 63/26, Thiruvengadam St, Periamet, Park Town, Chennai, Tamil Nadu 600003
Gumo's take
Esakki Empire in Chennai is a budget-friendly hotel known for its proximity to Chennai Central Railway Station and nearby attractions like Marina Beach and Government Museum. While some guests praise the cleanliness of rooms and bathrooms and the helpfulness of certain staff members like Mr. Nazer and Mr. Muhilan, others report significant issues with maintenance, unresponsive or rude staff, and discrepancies between online bookings and actual room conditions. The hotel is best suited for budget travelers seeking basic comfort and convenient location, though it may not be ideal for families or those requiring high service standards.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 58
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 62
What guests love
- Clean and well-maintained rooms and bathrooms, as noted in positive reviews and the 'Cleanliness' sentiment data.
- Convenient location near Chennai Central Railway Station and major attractions like Marina Beach and Government Museum.
- Some staff members, such as Mr. Nazer and Mr. Muhilan, are described as helpful and polite in guest reviews.
Worth knowing
- Multiple reports of unclean or poorly maintained rooms, including stained bedding, cobwebs, and malfunctioning fixtures like TVs and taps.
- Unresponsive or rude front office staff, with several complaints about poor communication and unprofessional behavior.
- Discrepancies between online booking expectations and actual room conditions, including missing amenities and incorrect room assignments.
- Issues with housekeeping and maintenance, including lack of daily cleaning and unresolved complaints about cleanliness.
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reports on cleanliness. While some guests praise the clean and well-maintained rooms and bathrooms, others report issues like stained bedding, cobwebs, and malfunctioning fixtures. Overall, the hotel has a positive sentiment for cleanliness, but there are notable negative reports as well.
How is the service at Esakki Empire?
Service at the hotel is mixed. Some staff members, like Mr. Nazer and Mr. Muhilan, are described as helpful and polite. However, there are multiple complaints about unresponsive or rude front office staff and poor communication. The overall sentiment for service is positive, but with a significant number of negative reviews.
Is the hotel a good choice for its location?
Yes, the hotel is conveniently located near Chennai Central Railway Station and major attractions like Marina Beach and Government Museum. It is also within a short walking distance to public transit and the Ripon Building, making it a good option for budget travelers who prioritize location accessibility.
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