Esakki Empire
Esakki Empire, 63/26, Thiruvengadam St, Periamet, Park Town, Chennai, Tamil Nadu 600003
Gumo's take
Esakki Empire in Chennai is a budget-friendly hotel known for its cleanliness, proximity to Chennai Central Railway Station, and generally helpful staff. It is particularly well-suited for business travelers and families due to its convenient location and affordable pricing. While many guests praise the clean and well-maintained rooms and polite front desk staff, others have reported inconsistent service, especially with certain staff members like Kanakaraj, and issues with room availability and pricing discrepancies.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 70
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 82
What guests love
- Clean and well-maintained rooms, with many guests highlighting the hygiene and comfort of the accommodations.
- Convenient location near Chennai Central Railway Station and major attractions like Marina Beach and Fort St. George Museum.
- Polite and helpful front desk staff, with some guests specifically mentioning individuals like Mr. Nazer and Mr. Muhilan for their exceptional service.
Worth knowing
- Inconsistent service quality, with some guests reporting rude or unprofessional behavior from certain staff members, particularly Kanakaraj.
- Issues with room availability and pricing discrepancies, especially for online bookings, leading to complaints about being overcharged or denied confirmed reservations.
- Some rooms lack natural light and ventilation, and there are reports of thin walls and noisy air conditioning units affecting sleep quality.
- Breakfast and Wi-Fi quality are inconsistent, with some guests describing the breakfast as subpar and the Wi-Fi unreliable.
Common questions
Is Esakki Empire in Chennai suitable for business travelers?
Yes, Esakki Empire is well-suited for business travelers due to its convenient location near Chennai Central Railway Station and major attractions, as well as its affordable pricing and generally helpful front desk staff.
What are the main concerns guests have about the service at Esakki Empire?
While many guests praise the service, especially from staff like Mr. Nazer and Mr. Muhilan, there are reports of inconsistent service quality, with some guests experiencing rude or unprofessional behavior from certain staff members, particularly Kanakaraj.
How is the cleanliness of the rooms at Esakki Empire?
The hotel is known for its clean and well-maintained rooms, with many guests highlighting the hygiene and comfort of the accommodations. Cleanliness has a strong positive sentiment with 89 positive reviews and only 9 negative ones.
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